Job Description

At Johnson Creative Team, we believe great service comes before great photos. We can teach anyone to use a camera -- but we can't teach genuine kindness, professionalism, and a heart for serving others. That's why we're looking for a

customer-focused individual

to join our team as a customer experience specialist in the Nashville area.

About the Role

No experience needed. You'll spend your days in clients' homes capturing photos, videos, and 3D tours that showcase properties beautifully. You'll also fly drones for drone shots (we'll help you earn your FAA Part 107 certification if you don't already have it).

This is a client-facing role that requires excellent communication, punctuality, and professionalism. You'll interact with homeowners, agents, and our internal team -- ensuring every client has a smooth, friendly, and memorable experience.

What You'll Do

Capture high-quality real estate photos, video, and 3D tours (training provided). Fly drones for aerial photography and video (FAA Part 107 certification required within 1 month of hire). Deliver an exceptional client experience -- professional, friendly, and efficient. Travel to homes across Tennessee (travel pay provided for locations outside a 30-mile radius of Nashville). Communicate clearly with clients and our internal team to ensure consistent, on-time results. Represent Johnson Creative Team with integrity and a service-first mindset.

What We're Looking For

Excellent customer service and communication skills -- people enjoy being around you. Eager to learn and quick to pick up new skills and technology. Dependable, organized, and comfortable working independently. Willing to drive to different locations throughout middle Tennessee. FAA Part 107 certified or willing to obtain within 1 month (we'll help you prepare).

What We Offer

Paid training with a guaranteed base pay during your training period. We provide all the basic gear from the start
Competitive pay with travel compensation outside our 30-mile service radius. All client tips go directly to you. Opportunities for growth and learning in photography, videography, and drone work. Supportive, creative, and fun team culture.

Location:

Nashville, TN (travel required throughout the state)

Compensation:

Base pay during training, followed by per-job pay + travel compensation

Job Type: Part-time

Base Pay: $20.00 - $50.00 per hour

Expected hours: 5 - 20 per week

Work Location: In person