Job Description

Customer Experience Specialist (Entry Level)

Pay:

$24-30/hour (Based on experience)

Schedule:

Full-time |

On-site

Location:

Dallas, TX

Candidates from nearby and major Texas cities are encouraged to apply, including

Fort Worth, Arlington, Irving, Plano, Garland, Richardson, Carrollton, Grand Prairie, Mesquite, Denton, McKinney, Frisco, Allen, Lewisville, The Colony, Grapevine, Coppell, Addison, and surrounding areas.

Job Summary

We are seeking a motivated

Customer Experience Specialist

to support day-to-day customer interactions and ensure a positive customer experience. This role is ideal for

entry-level candidates, freshers, and recent graduates

looking to start a career in

customer service, customer support, and client experience

.

The position involves assisting customers, resolving basic inquiries, documenting interactions, and working closely with internal teams.

Training is provided

, and no prior experience is required.

Responsibilities

Provide excellent

customer service

and support Handle customer inquiries via phone, email, or in person Resolve basic issues and escalate when necessary Maintain accurate customer records and documentation Assist with order tracking, service requests, and follow-ups Communicate clearly with customers and internal teams Support customer experience improvement initiatives Perform basic data entry and reporting

Qualifications

Entry-level candidates and freshers are encouraged to apply

No prior customer service experience required (training provided) Strong communication and interpersonal skills Basic

computer skills

and ability to learn new systems Customer-focused mindset with attention to detail Reliable, punctual, and professional attitude Ability to work in an on-site, fast-paced environment

Why Join Us

Entry-level role with

paid training

Full-time, stable, on-site position Supportive team environment Opportunity to build a career in

Customer Experience / Customer Support

Growth opportunities based on performance
Job Type: Full-time

Pay: $24.00 - $30.00 per hour

Work Location: In person