plays a critical role within our Customer Data Management team by ensuring the accuracy, consistency, and governance of customer master data. This position is ideal for individuals with strong Excel skills and an IT or finance background who thrive in a FinTech-inspired environment focused on data integrity, automation, and scalable growth. In this role, you'll help maintain data standards, support governance audits, and contribute to reporting and automation initiatives that drive data excellence across the organization.
Key Responsibilities
Maintain and validate customer master data records in alignment with established governance policies.
Perform data quality checks, resolve duplicates, and ensure adherence to naming conventions.
Support account-level and portfolio-level governance audits to promote consistency across ownership structures.
Use advanced Excel functions (Power Query, pivot tables, conditional logic) for data analysis and cleansing.
Build and maintain Excel-based tools to track data quality metrics and audit findings.
Assist in designing and maintaining dashboards using Excel, Power BI, or similar tools.
Support and/or initiate the automation of routine data tasks using Power Automate.
Apply AI tools (e.g., Copilot, Excel AI) to improve efficiency in data stewardship tasks.
Use basic SQL queries to extract, validate, and reconcile customer data from enterprise systems.
Leverage help desk or technical support experience to troubleshoot data issues and collaborate with IT and business stakeholders.
Maintain SharePoint documentation, including data dictionaries and process guides.
Participate in onboarding and training for new systems or data processes.
Minimum Qualifications
Education & Experience
Bachelor's degree or equivalent experience in business, information systems, finance, or a related field.
1-5 years of experience in IT or finance with exposure to data stewardship or governance.
Advanced Excel skills required; experience with Power Query, complex formulas, and data modeling preferred.
Familiarity with SharePoint, Power Automate, Power BI, and SQL Server is a plus.
Help desk or technical support experience is a differentiator.
Competencies
Exceptional attention to detail and strong documentation skills.
Excellent planning, organization, and time management abilities.
Clear and concise communication skills, both written and verbal.
Ability to collaborate effectively across all levels and diverse cultures.
Strong customer service orientation with a focus on results.
Adaptability in a dynamic environment and willingness to learn new tools and processes.
Working Conditions & Physical Requirements
Ability to maintain professionalism while working with executives, clients, and staff, occasionally under pressure.
Must meet company standards for background checks, reference checks, controlled substance testing, and behavioral assessments.
Ability to handle multiple tasks simultaneously.
Work involves regular computer usage and handling of sensitive information.
Regular talking, hearing, and frequent sitting.
Occasional walking, reaching, stooping, kneeling, or lifting up to 10 pounds.
Requires close and distance vision and ability to adjust focus.
Work performed primarily in an office or hybrid environment.
Equal Employment Opportunity
Securitas is committed to providing equal employment opportunities to all qualified applicants. All individuals will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, protected veteran status, or any other legally protected characteristic.
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
Benefits include: Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
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