Customer Data Platform & Marketing Automation Developer

Elkton, MD, United States

Job Description


About the Role: We are looking for a Developer for our Customer Data Platform (CDP) and Marketing Automation Tool who will be responsible for strategic and tactical initiatives around this capability and technologies. To include design, configuration, development, testing, deployment, and life cycle activities within the applications to meet business needs. As the developer, you will partner with the Application Owner, Business Analyst, Architect, and Product Owner to support and maintain the application to meet business outcomes and IT standards. The developer is responsible for ensuring documentation and development activities. You will act as a representative of the application to business and IT stakeholders to coordinate the needed IT services to ensure effective engagement between the business process and IT.

This position offers multiple work arrangements: on-site at a US East facility (Newark, Delaware or Elkton, Maryland) or US West facility (Flagstaff or Phoenix, Arizona), hybrid or fully remote work allowed in most locations within the United States, depending upon the responsibilities of the role and business needs.

Responsibilities:

  • Develop, guide and perform the CDP/marketing automation solution application design and customizations
  • Design CDP/marketing automation solutions and technologies, working closely with delivery leads, business analysts, solution architects, developers and product owners to architect technology solutions to meet business needs
  • Develop solutions within CDP/marketing automation based on business requirements
  • Drive the creation of application and technical design documents which leverage Gore best practices, author technical design specifications
  • Stay up to date with technology trends to ensure reference architecture and strategies stays current; understand successes and failures in the marketplace to better guide the firm\'s architecture strategy
  • Act as the Tier 2 and 3 support for CDP/marketing automation issue resolution
  • Coordinate and manage vendors supporting CDP/marketing automation applications
  • Create and oversee all testing activities in the CDP/marketing automation applications
  • Analyze periodic application releases and conduct impact analysis on the existing solution design, and develop and/or validate all application technical design specs
  • Evaluate the product backlog and own all \xe2\x80\x98level of effort\xe2\x80\x99 estimation activities
Required Qualifications:
  • Minimum 5 years of experience in development and software engineering
  • Minimum 3 years of experience with different CDP
  • Familiar with marketing automation and data management capabilities
  • Knowledge of the agile methodology and experience working on a scrum team
  • Awareness of large data volume considerations, risks, and mitigation strategies
  • Ability to set goals and participate in strategic initiatives for a team; and foster the development of high-performance teams and interface with all levels of the organization
  • Ability to participate in development of resource plans and structures
  • Ability to influence organizational priorities and lead an environment driven by customer service and teamwork
  • Excellent verbal/written communication, collaboration, analytical and presentation skills
  • This role is a hybrid or remote work opportunity; candidates must be flexible to work across Global time zones with travel up to 5%
Desired Qualifications:
  • Experience with Microsoft Dynamics Customer Insights Data, Journeys and Power Automate
  • Experience with Power BI for dashboards and reports
  • Knowledge of Salesforce Sales Cloud, the development of customer 360 use cases into the CRM user experience, and experience with developing with LWC\xe2\x80\x99s
Remote Working Arrangements are permitted for Associates in the continental United States (US) and Canada, with appropriate approval and compliance with Gore\xe2\x80\x99s remote working policies, from the country in which they are employed. \xe2\x80\x8bFor fully remote roles, the following locations are not eligible for new fully remote work arrangements: Alaska and Hawaii (for all roles), and Rhode Island (for wage/hourly roles only).

What We Offer: Our success is based on the capability and creativity of our Associates, and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow.

We provide benefits that offer choice and flexibility and promote overall well-being. And in keeping with our belief that every Associate should share in the collective success of the enterprise; we provide a distinctive Associate Stock Ownership Plan in each country as well as potential opportunities for \xe2\x80\x9cprofit-sharing\xe2\x80\x9d. Learn more at

We believe in the strength of a diverse and inclusive workplace. With diverse perspectives, ideas and experiences, we uncover new possibilities and make a greater impact in the world. We are proud of Associates for building on our rich history of innovation, upholding our values and supporting an inclusive work environment where we treat each other and our external partners with fairness, dignity and respect.

Gore is an equal opportunity employer. We welcome all applications irrespective of race, color, religion, sex, gender, national origin, ancestry, age, status as a qualified individual with a disability, genetic information, pregnancy status, medical condition, marital status, sexual orientation, status as a covered veteran, gender identity and expression, and any other characteristic protected by applicable laws and regulations.

Gore is committed to a drug-free workplace. All employment is contingent upon successful completion of drug and background screening. Gore will consider qualified applicants with criminal histories, e.g., arrest and conviction records, in a manner consistent with the requirements of applicable laws.

Gore requires all applicants to be eligible to work within the U.S. Gore generally will not sponsor visas unless otherwise noted on the position description.

Our Talent Acquisition Team welcomes your questions at

Additional Information
  • Travel%: 5%
  • Shift: Day Job
  • Schedule: Full-time
  • Posting Date: Sep 20, 2023
About Gore

For 65 years, Gore has improved lives through discovery, product innovation and rewarding careers for Associates. We push the boundaries of what\'s possible - not just through our products and technologies but also through individual growth and development.

W. L. Gore & Associates

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Job Detail

  • Job Id
    JD4371483
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Elkton, MD, United States
  • Education
    Not mentioned