United States Postal Service
External Publication for Job Posting 11292126 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch Human Resources Job Posting Period 03/28/2023 - 04/04/2023 Job Title CUSTOMER ACCEPTANCE TESTING SPEC II Facility Location USPS HEADQUARTERS 475 LENFANT PLZ SW WASHINGTON, DC 20260-0004 OTHER LOCATIONS MAY BE CONSIDERED Reimbursement of relocation expenses will NOT be authorized. Position Information TITLE: CUSTOMER ACCEPTANCE TESTING SPEC II GRADE: EAS - 23 FLSA DESIGNATION: Exempt OCCUPATION CODE: 2210-0286 NON-SCHEDULED DAYS: Saturday/Sunday HOURS: 08:00 A.M. to 05:00 P.M. NB11364873SALARY RANGE: 89,030.00 - 107,380.00 USD Annually FINANCE NUMBER: 104408 BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current postal pay policies. We offer excellent benefits including health and life insurance, retirement plan, savings/investment plan with employer contribution, flexible spending, flextime scheduling of core work hours, annual and sick leave. Persons Eligible to Apply All U.S. Citizens, permanent resident aliens, citizens of American Samoa or any other territory owing allegiance to the United States. Applicants must be available for screening activities, including an interview. Applicants entitled to veterans\xe2\x80\x99
preference and/or covered by the Veterans Employment Opportunity Act may apply for any posted position. If you are a military veteran, you must attach a copy of your DD-214 (Member Copy #4) to your application under the Veterans Preference tab. Males born after 12/31/1959 must be registered with the Selective Service System. Applicants must be age 18 at the time of hire (or age 16 with a high school diploma). All applicants must apply online at www.usps.com/careers to be considered for this employment opportunity. Paper or Emailed Applications for Employment will not be accepted in person or by email. You must have a valid email address to apply as communication regarding employment opportunities, examinations, interviews and background checks will be

conveyed by email. Please add the following email domain addresses to your contact list right away to allow correspondence, especially if you use SPAM blocking software, use a yahoo or gmail account, or use a work or military email address! @usps.gov @psionline.com @geninfo.com NOTICE SCREENINGS REQUESTED: You may receive multiple requests for background checks in regards to this employment opportunity. Respond to all requests quickly as we anticipate filling our vacancies quickly and nonresponses may result in disqualification for this opportunity. Newly appointed EAS Grade employees are subject to a 1-year probationary period. Applicants must demonstrate in writing the requirements listed on the announcement through a combination of education, training and experience. You may use both your Summary of Accomplishments and description of duties (under Work Experience) to address each of the requirements listed. Background Check The Inspection Service criminal background check is conducted using United States information resources only (e.g., FBI
fingerprint check, state and county checks). A criminal background check involves a 5-year inquiry for any location where
the individual has resided, worked or gone to school within the United States or its territories. As a result of this limitation,
the criminal background checks of individuals who have not resided in the United States or its territories for the preceding
5-years may not be considered complete. The Inspection Service may be able to process inquiries for U.S. Citizens only,
but only if their time spent out of the country was spent as: a trailing spouse or dependent of someone working for the U.S.
government (military or civilian), a missionary, a student attending school in a foreign country, a Peace Corps participant, or
as an employee of a U.S.-based employer/company. If the Inspection Service is unable to perform a complete background
check because of residency outside the United States, such individuals will be ineligible for Postal employment. Functional Purpose Leads the design, development, and execution of customer acceptance test (CAT) test plans and use cases for large on-premise and cloud based Human Resources (HR) enterprise systems. DUTIES AND RESPONSIBILITIES 1. Leads project teams in conducting customer acceptance, regression, and end-to-end testing. Collaborates with business clients, developers, and subject matter experts to ensure test scripts and cases cover test scenarios and meet expectations. 2. Reviews requests and requirements at a detailed level to ensure CAT scripts are developed accurately. Identifies resource needs and develops test plan timelines. Submits request and recommendations to manager for approval. 3. Develops and facilitates training to team members on CAT processes (e.g., writing scripts, reviewing requirements), tools, techniques, and HR systems. 4. Utilizes system analysis techniques to translate system requirements into test cases/scenarios; ensures all assigned subset requirements are included in the test scenarios. 5. Develops, modifies, and reviews test scripts according to functional requirements and regression testing needs. Identifies and mitigates risks that would impede a complete and accurate CAT test. 6. Conducts or reviews testing outcomes of applications and data; analyzes test results, documents findings, and creates summary reports. Identifies trends and develops recommendations to resolve issues. 7. Reviews help desk tickets once changes are deployed into production and recommends any required changes for errors noted in production that were not addressed during testing cycle. 8. Conducts research to identify emerging trends in CAT technology and methodology. Evaluates data to identify CAT process enhancements; develops and presents recommendations. SUPERVISION Manager, HR Customer Acceptance Testing

The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated
and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and
experience the following requirements: Requirements 1. Ability to communicate orally and in writing to effectively define and translate business requirements into technical definitions and solutions to meet business requirements. 2. Knowledge of Software Development Lifecycle (SDLC) and agile development methodologies, processes, standards, and techniques sufficient to design, build and test information systems. 3. Ability to develop and present trainings to a diverse audience in a clear and concise manner. 4. 2 years of experience conducting Customer Acceptance Testing (CAT) on large enterprise systems. 5. Ability to lead project teams engaged in analysis and testing activities on enterprise systems. 6. Knowledge of application practices in the area of reviewing requirement definition, testing strategies, testing tools, functional testing, regression testing, and end-to-end testing. 7. Ability to conduct industry research of emerging technologies, analyze findings and recommend solutions to support Customer Acceptance Testing (CAT) processes. 8. Ability to analyze Customer Acceptance Testing (CAT) data sufficient to identify process defects and make recommendations for improvement. ** This position requires a NACI clearance. This process can take up to 6 weeks from the date the offer letter is returned. ** This is a two-step application process requiring you to create a profile and submit an application for the position you are applying for. You will receive two email confirmations: 1. An email confirming your profile is complete. 2. After submitting your application you will receive a second email confirming your application has been successfully submitted. For information, please contact Sakenia Williams at Talent@usps.gov. Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service\'s requirement
to be drug free. Applicants must also be a U.S. citizen or have permanent resident alien status. IMPORTANT INFORMATION: Applications must be submitted by 11:59 p.m., Central Time, of the posting\'s closing date. Applicants claiming veterans\'
preference must attach a copy of member copy 4 (only) of Certificate of Release or Discharge from Active Duty (DD Form
214) or other proof of eligibility if claiming 10-point veterans\' preference. The United States Postal Service (USPS) is an
equal opportunity employer. The USPS provides reasonable accommodation for any part of the application, interview, and/or
selection process, please make your request to the examiner, selecting official or local manager of Human Resources. This
request can also be made by someone on your behalf. Explain the nature of your limitations and the accommodation
needed. The decision on granting reasonable accommodation will be on a case-by-case basis. SPECIAL NOTE: Current career Postal Service employees are ineligible to apply to this posting.