Job Description

In-Store Custom Order Associate

Location:

Downtown Los Angeles, CA

Schedule:

Monday-Saturday, 9:00 AM-4:30 PM

Pay:

$18.00-$22.00 per hour (depending on experience)

Weekly Hours:

37-45

About Us

Planet Rhinestone is a wholesale and retail rhinestone supplier with a vibrant storefront in Los Angeles and a global online presence. We're a small but fast-growing team passionate about creativity, customer service, and sparkling details.

About the Role

We're looking for a

detail-oriented and reliable In-Store Custom Order Associate

to join our team at our downtown Los Angeles studio. This position is perfect for someone who enjoys hands-on work, creative projects, and providing excellent customer service in a fast-paced, artistic environment.

Responsibilities

Assist customers in placing custom rhinestone orders in-store and via email Communicate with customers about order details, timelines, and updates Review and confirm order accuracy before production Maintain organized records of orders and communications Learn to use and operate rhinestone transfer machines Create custom transfers based on customer requests Pack and ship completed orders Provide friendly, professional service to all walk-in and online clients Support other storefront operations as needed (such as merchandising, restocking, or general storefront tasks)

Qualifications

No previous experience required -- training provided Strong attention to detail and organizational skills Basic computer and email communication skills Positive attitude and willingness to learn Reliable and punctual

Benefits & Perks

Consistent daytime schedule (no late nights!) Paid sick time Employee discount on all Planet Rhinestone products Friendly, creative, and supportive work environment Opportunities to grow with a fast-expanding brand

Hiring Process

This role begins with a

paid one-week trial period

to ensure it's a great fit for both you and our team. At the end of the week, we'll review together whether it's the right match for long-term employment.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

401(k) Employee discount Paid sick time Paid time off
Work Location: In person