Job Description

POSITION EXPECTATIONS

The Custodian will clean and maintain assigned areas of the LVCC according to company procedures and federal guidelines.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for daily cleaning and maintenance of interior and exterior areas as assigned. Cleans and maintains interiors areas such as restrooms, meeting rooms, exhibit halls, lobbies, elevators, escalators, (public and emergency) stairwells, service corridors, entrances, miscellaneous rooms, and break rooms. Clean and maintain exterior areas such as the Plaza area, driveways, parking lots, curbs, gutters, sidewalks, plant areas, and seating areas. Submit work orders by phone or over the radio when necessary. Report any LVCVA property or equipment damage to a supervisor.
• Properly check out tools from the warehouse to perform assigned tasks and returns in a clean and neat order. Communicate mechanical issues to supervisors and Services Support Technicians.
• Wipe, clean and disinfect all surfaces of the assigned area, including interior/exterior windows, door hardware, air vents, furniture, walls (graffiti removal), room fixtures, hard surfaces (counters, mirrors), trash receptacles, and ash urns. Sweep, vacuum, mop, scrape floors, and extract carpet to maintain the facility\'s flooring. Remove all trash and debris from receptacles.
• Restock all disposable products, basic supplies, and cleaning materials stored in supply closets and cabinets.
• Troubleshoot, repair and maintain facility dispensers and receptacles, e.g., paper products (paper towels, toilet seat covers, toilet paper), hand soap and feminine hygiene products.
• Operate light- and medium-duty motor equipment and electric utility vehicles. Will frequently operate small ride-on scrubbers and sweepers, floor machines, portable and stationary pressure washers, portable and truck-mount carpet extractors and auxiliary attachments, and specialized cleaning equipment. Communicate mechanical issues to Supervisors and Services Support Technicians.
• Performs other duties as assigned.

EDUCATION AND SKILLS

• High school diploma or GED preferred
• Three months of job-related experience and/or training
• Ability to speak, read, and understand the English language
• Ability to interpret safety rules and operating/ maintenance manuals
• Ability to carry out instructions in written, oral, or diagram form
• Communicate effectively with customers and fellow ambassadors

CERTIFICATIONS/LICENSES/REGISTRATIONS

Must have a valid Nevada driver\'s license and keep it current during employment.

Must pass all assigned courses/classes deemed necessary by management.

POSITION COMPETENCIES

CORE COMPETENCIES

Integrity/Trust

Specific Job Knowledge

JOB-SPECIFIC COMPETENCIES

Accountability

Commitment

Customer Focus

Detail Oriented

Teamwork

Tenacity

CUSTOMER SERVICE EXPECTATIONS

This position is expected to provide exemplary customer service promptly and professionally, be courteous and proactive in assisting others, and positively interact with various departments, building partners, and customers. This individual is expected to participate as a team member and work cohesively with fellow ambassadors to exceed the expectations of the customer.

SAFETY EXPECTATIONS

At the LVCVA, safety is everyone\'s job. All ambassadors are expected to demonstrate a comprehensive knowledge of safe work practices and to comply with established rules, policies, procedures, and regulations. In addition, all ambassadors are responsible for eliminating and reporting hazards and incidents. We manage an environment that is safe for all and where tools, guidance, and personal involvement are key to our success.

DIVERSITY EXPECTATIONS

Inclusion and the embodiment of not only tolerance but a genuine appreciation for a diverse workplace is an essential element of the LVCVA\'s culture. Supporting and respecting the various cultural and ethnic values, behaviors, beliefs and attitudes leads to successful ambassador relations and business results. All levels of supervision are expected to ensure diversity is practiced and is a managing strength in their operation. All levels of ambassadors are expected to respect and support diversity in the workplace.

PHYSICAL DEMANDS

The physical demands described represent those that must be met by an ambassador to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The individual in this position must have the mobility to perform all related work, including utilizing desktop computers; operating hand and power equipment; have the stamina to stand and walk for extended periods; strength to lift or maneuver occasionally up to 75 pounds, frequently up to 50 pounds and regularly up to 25 pounds; dexterity to reach, kneel, crouch and climb; ability to read printed material; ability to communicate in person, over the phone or two-way radio. Capable of walking and physically transporting supplies and equipment to designated areas. Must accomplish assigned duties in crowded conditions, maneuver electric cart, and utilize ride-on sweeper/scrubber, electric pallet jack, aerial lift, carpet extractors, handheld blowers, and floor care machines. While performing the essential functions of this job, the ambassador is in various climates and high, precarious places. The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

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