Job Description

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

The primary purpose of this position is to provide support to other SAO Technology staff. This encompasses assisting in testing any ERP system (WOLFS, Payroll/HRM, and InfoAdv) application patches or cycles. Provide troubleshooting support for issues within the ERP and also the SAO website and WyOpen transparency website.

Human Resource Contact: Nicki Reitmeyer / 307-777-6219 / nicki.reitmeyer

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

• Provide production operational support of the SAO WOLFS, Payroll/HRM, and InfoAdv systems. This includes daily production support for all system processes, as scheduled during work hours and after hours, and for unscheduled or emergency outages, issue resolution, and upgrades during work hours and after hours, on business days and non-working days. This entrails any issues that may arise from processing interfaces, system issues, or job failures within these applications. Data verification using Oracle SQL will be required to confirm completed processes and any referential integrity issues.
• Review and test system processes in the SAO WOLFS, Payroll/HRM, or infoAdv systems. This process could encompass testing new or modified WOLFS or Payroll interfaces from agencies, testing software patches for baseline code, and running test cycles in non-production regions. Test and possibly modify any custom SAO scripts using COBOL, Oracle, LINUX, java, python, or Perl. Testing or developing new processes required due to additional system functionality or external mandates, such as Debt Management or Cares Acts Programs with vendor and payment processing.
• This position will also be required to assist SAO staff with technical support during training sessions with SAO staff and other agencies. This duty could include troubleshooting any hardware issues or any WOLFS, Payroll, or infoAdv applications issues that may arise during the sessions.
• Assist in the printing of warrants from the WOLFS and Payroll/HRM cycles regularly. This includes keeping updated records of MICR printer consumables and warrant stock.
• Modifications of existing web applications for the

website and updates to the WyOpen website and database using available tools. This could entail modifications of existing code, creating/updating website pictures, modifying links or underlying website code, or modification requests by SAO staff.

Qualifications

KNOWLEDGE:

• Knowledge of the principles behind specialized technical disciplines and significant experience developing large and complex business applications such as programming, computer hardware and software, mathematics, and their applications.
• Knowledge of information systems and integration fundamentals; knowledge of project management and methodologies.

MINIMUM QUALIFICATIONS:

Education:

Bachelor\'s Degree (typically in Computer Technology)

Experience:

0-3 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Computer Technology Business Applications Specialist II

OR

Education & Experience Substitution:

4-6 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Computer Technology Business Applications Specialist II

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

• This position takes place in an average work environment.
• Remote work is not available for this position, physical location is a requirement.

NOTES:

• FLSA: Non-exempt

Supplemental Information

003-Wyoming State Auditor\'s Office
Physical Address:

Click to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

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