Job Description

$750 Hiring Bonus for new Team Members plus $50 in gas gift cards during our onboarding process.



Prairie Band Casino & Resort offers an attractive benefits package including medical (casino pays over 70% of premiums), Dental (casino pays 79% of premiums), and Vision. Prairie Band also pays 100% of short-term and long-term disability and life insurance of $15,000 for all Team Members.





There is a 50% employer match up to 6% on our 401(k), a profit-sharing bonus paid out multiple times a year when financial goals are met, double pay on holidays, 25 off per gallon of gas at our gas station, and a generous Paid Time Off policy where you can earn up to 18 days in your first year of employment!



Greets and serves guests in a friendly manner, prepares product, maintains food safety and sanitation standards, handles the sale of merchandise, may at times process light paperwork. Exceptional customer service is a vital component of the position.

ESSENTIAL DUTIES AND RESPONSIBILITES:

Operates cash register and properly handles all cash or credit transactions Greets customers, offers assistance as customers enter the C-Store, and continues to provide friendly and excellent service throughout the customer's visit; ensures guest satisfaction in all retail outlets Accurately maintains balance of cash register throughout the shift and at the end of the shift Exchanges funds with the Main Bank as scheduled or needed throughout the shift Keeps accurate records of transactions as outlined in the C-Store policy and procedure Provides current and useful information regarding the products available in the C-Store Uses IGNITE service skills to sell and up-sell products in the retail outlets and products and events throughout Prairie Band Casino & Resort Demonstrates a complete understanding of menu items and explains them to guests accurately Prepares food neatly, according to formula, and in a timely manner Checks and restocks items to ensure a sufficient supply throughout the shift Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up Cleans and maintains the customer and service areas and equipment to promote a clean restaurant image. Understands and adheres to all quality standards and procedures Inventories and stocks merchandise on set schedule and/or as needed Prepares and serves food for guests of the C-Store Secures payment for accommodations and gives proper change when required Maintains control of departmental assets Handles and solves any concerns and questions from customers in the C-Store, seeks supervisors assistance when appropriate and/or needed Adheres to regulatory, departmental and company policies in an ethical manner and encourages others to do the same Other duties as assigned

KNOWLEDGE, SKILLS, AND EXPERIENCE

:


Required


Six months experience as a cashier or in a cash handling position Ability to be kind, courteous and provide exceptional customer service Knowledge of kitchen sanitation, operations, and maintenance of kitchen equipment Basic knowledge of food preparation techniques Willingness to work various shifts, weekends, holidays and extended hours as required

Must present a well-groomed professional appearance and maintain uniform/appearance standards set forth in the Prairie Band Casino & Resort Team Member Handbook A record of satisfactory performance and reliability in all prior and current employment Must be able to work both independently and as a member of a team

Preferred


High school diploma or equivalent Ability to operate a computerized Point of Sale system/cash register Prior 10-key and Agilysys experience Prior sales experience Ability to qualify for company insurance coverage

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

Physically mobile with reasonable accommodations Must be able to stand for an entire shift up to 10 hours Able to bend, reach, kneel and grip items while working at assigned area Must be able to respond to visual and aural cues Must be able to read, write, speak, and understand English Operate in mentally and physically stressful situations Must be able to tolerate extreme temperatures Possess coordination and dexterity to use kitchen utensils, such as knives, spatulas, food tongs Must be able to bend, stoop, reach, crouch, kneel, push, and pull when rotating stock and cleaning work area Able to operate the following kitchen equipment: microwaves, ovens, and other utensils when preparing food orders Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust Must be able to meet the level three or medium work requirements based on the Department of Labor Dictionary of Titles: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly

Indian Preference Exercised

Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort's hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.