Job Description

Tallahassee, FL
Position Type
Full time


Requisition ID
30934


Level of Education
High School/Equivalent


Years of Experience
Less than 1 Year

About XBP

XBP Global is a workflow automation leader that leverages decades of industry experience, global footprint and Agentic AI to rethink business process automation and enable digital transformation for our clients. We are approximately 11,000 professionals strong, present across 20 countries, and support over 2,500 clients worldwide.

CSA


Responsibilities:Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.) Lift heavy boxes, files or paper when needed Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude Demonstrate flexibility in satisfying customer demands in a high volume, production environment Consistently adhere to business procedure guidelines Adhere to all safety procedures Take direction from supervisor or site manager Maintain all logs and reporting documentation; attention to detail Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc) Operating mailing, copy or scanning equipment Shipping & Receiving

o Handle time-sensitive material like confidential, urgent packages o Perform other tasks as assignedScanning incoming mail to recipients Perform file purges and pulls Create files and ship files Provide backfill when needed Enter information daily into spreadsheets Identify charges and match them to billing Sort and deliver mail, small packages


Minimum Requirements:Minimum of 6 months customer service related experience High school diploma or equivalent (GED) required Motor Vehicle Record Check required to drive company vehicle Must be able to pass Criminal Justice Investigation System Record Check through the Florida Department of Law Enforcement Agency

Qualifications:Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred) Experience running mail posting equipment a plus Excellent communication skills both verbal and written Lifting up to 55 lbs with or without accommodations Willingness and availability to work additional hours if assigned Ability to effectively work individually or in a team environment Competency in performing multiple functional tasks Ability to meet employer's attendance policy

Must be able to pass Criminal Justice Investigation System background check required by client.

Must be able to drive company vehicle.

XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.