Csr Customer Service Representative Corte Madera

Corte Madera, CA, US, United States

Job Description

Company Overview



Great American Dry Cleaners & Five Star Dry Cleaners is a family-owned business that stands as the premier provider of high-end, environmentally friendly dry and wet cleaning services in the Bay Area. With state-of-the-art equipment and a highly trained staff, we are dedicated to delivering superior service in the textile industry.

Summary



We are seeking a Customer Service Representative to join our team at Cleaners. In this role, you will be the first point of contact for our customers, providing exceptional service and support while promoting our environmentally friendly cleaning solutions. Your contributions will be vital to maintaining our reputation for excellence.

Responsibilities



Provide outstanding customer service via phone and in-person interactions. Assist customers with inquiries regarding services, pricing, and order status. Handle cash transactions accurately and efficiently. Maintain a clean and organized front desk area. Communicate effectively with team members to ensure seamless service delivery. Analyze customer feedback to improve service quality and customer satisfaction. Promote additional services and products to enhance sales opportunities. Help with alteration services. Tagging, barcoding, racking, and inspection of items Maintains a professional appearance in company uniform.

Requirements



Proven experience in a customer service role, preferably in a retail or call center environment. Excellent phone etiquette and communication skills. Ability to handle cash transactions with accuracy. Bilingual or multilingual abilities are a plus. Strong analytical skills to assess customer needs effectively. Sales experience is beneficial but not required.
If you have a passion for providing exceptional customer experiences and want to be part of a dedicated team, we invite you to apply today at Great American Dry Cleaners!

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

Referral program
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD5871352
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    20.0 22.0 USD
  • Employment Status
    Permanent
  • Job Location
    Corte Madera, CA, US, United States
  • Education
    Not mentioned