Job Description

Experience a true work life balance within a great team! We offer 4 weeks paid vacation per year, additional sick leave, education leave, and a 6% employer retirement match along with an extensive benefit package and a fun, team-based work environment.

We're currently looking for the right candidate to fulfill the overnight shift, 7:00p-7:00a, a rotating two-week schedule, with 3 days on the first week and 4 days on the next, working every other weekend. This shift is offered an additional shift incentive.

Job Title:

Crisis Services Technician

Reports to:

Crisis Center Program Director

Job Purpose:

Responsible for providing supervision, crisis planning, resources, medication management, and general support for clients with severe and persistent mental illnesses who have been referred to the SMHCC facility.

Essential Duties and Responsibilities:

Conduct initial crisis screens and assisting clients through admission processes Maintain positive team efforts and communication with management, crisis nurse, crisis therapist, and other crisis technicians. Collect vitals and drug screens under the direction and oversight of the crisis nurse. Conduct structured skill-building groups with oversight of the mental health professional. Ability to effectively utilize office equipment to scan, fax, copy, and upload confidential information to electronic health record system. Ability to maintain a safe, clean, and sanitary environment by adhering to health and safety policies and guidelines. Ability to prepare and serve substantial meals and store leftover items according to health guideline. Care coordination duties as needed to include assisting clients in finding, accessing, and maintaining eligible benefits and resources within the community. Maintain individual charts on each client in adherence to Iowa Code Chapter 24 and other policies and regulations established by the agency. Record timely, up-to-date progress notes for each contact with clients utilizing electronic health record system, in adherence to Iowa Code Chapter 24 and program requirements. Improve professional skills through continuing education; will be required to take 30 hours of required mental health crisis training per Chapter 24 guidelines. Participate in case reviews as a member of the multidisciplinary team.
Monitor general, cleaning and food inventory and inform management of necessary purchases; complete purchases as requested by management.

Participate in an interdisciplinary approach to client care, complete internal program referrals, and demonstrate a high degree of team-based treatment.

Additional Duties and Responsibilities:

Accomplish all tasks as appropriately assigned or requested.

Competencies:

Social Skills--the individual professionally interacts with employees and patients and models a positive teamwork attitude. Problem solving--the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. Leadership--the individual inspires and motivates others to perform well, accepts feedback from others. Quality management--the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness. Judgment--the individual displays willingness to make decisions, exhibits sound, accurate, and ethical judgment and makes timely decisions. Planning/organizing--the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans. Safety and security--the individual observes safety and security procedures and uses equipment and materials properly. Interpersonal skills--the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things. Oral communication--the individual speaks clearly and persuasively in positive or negative situations and demonstrates one-on-one and group presentation skills. Written communication--the individual edits work for spelling and grammar, presents data effectively and is able to read and interpret written information.

Experience and Education:

Required:

A bachelor's degree with 30 semester hours or equivalent in a human services field (including, but not limited to, psychology, social work, nursing, education) and a minimum of one year of experience in behavioral or mental health services (OR), A law enforcement officer with a minimum of two years of experience in the law enforcement officer's field (OR), An emergency medical technician (EMT) with a minimum of two years of experience in the EMT's field (OR), A peer support specialist with a minimum of one year of experience in behavioral or mental health services (OR), A family support peer specialist with a minimum of one year of experience in behavioral or mental health services (OR), A bachelor's degree in a non-human services-related field, associate's degree, or high school diploma (or equivalency) with a minimum of two years of experience in behavioral or mental health services, and 30 hours of crisis and mental health in-service training (in addition to the required 30 hours of department-approved training). Computer literacy and experience with electronic health records. A valid driver's license.
Preferred:

Certification as a Medication Administration Aide
Job Type: Full-time

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance
Work Location: In person