Job Description

Join our Ohana (family) at Roxy's Island Grill - Cedar Hills. We believe in more than just good food. We believe in good vibes, great people, where exceptional customer service is key! We're seeking a

Front of House Team Member

to join our team in a a fast-paced Hawaiian spot serving up delicious food with a side of aloha. If you're someone who thrives in a lively environment and loves making people smile, this is the spot for you!


Must be available on weekends and for 3 days out of the week (minimum)


Earn between $5 and $12 per hour in tips on top of your base pay!

Starting BASE pay will be $16.30 per hour.

Tips start after your 7th completed shift.

The average total wage, with tips, is between $21 and $26 per hour.

Duties & Responsibilities:

Greet customers with a warm, welcoming attitude and assist with their orders. Provide top notch service to ensure a positive experience. Accurately take orders from customers, process payments (cash/credit), and handle all transactions efficiently. Ensure that orders are prepared correctly, organized, and delivered promptly. Communicate effectively with the kitchen staff to ensure accuracy. Keep front-of-house areas tidy, including the counter, Lobby floors, Tables, Sauce Stations and seating area. Ensure all areas are clean and safe for customers. Be familiar with the menu, including daily specials and ingredients, to answer customer questions and provide recommendations. Work with kitchen and service staff to ensure smooth, efficient operations. Step in to help wherever needed during busy times. Address customer questions or concerns in a positive, professional manner, ensuring a great experience for all guests.

Qualifications:

Friendly, approachable, and dedicated to providing excellent customer service. Prior experience in a customer-facing role, particularly in food service, is a plus. Strong verbal communication skills to interact clearly with customers and coworkers. Ability to multitask and stay organized in a fast-paced, high-volume environment. Enthusiastic and motivated, with a "can-do" attitude and a willingness to help where needed. Comfortable working in a busy setting, staying calm and focused under pressure. Open to working days, evenings, weekends, and holidays, as needed. Comfortable using a register, handling cash, and making change accurately. Knowledge of basic food safety procedures and cleanliness standards is a plus, but we'll train the right person!


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