Job Description

###

Position Summary

We are seeking an experienced

Credit Representative

to analyze customer credit history, manage accounts, and collect payments in accordance with company Credit Policy. This role requires strong communication, sound judgment, and the ability to work independently in a fast-paced environment.

###

Key Responsibilities

Manage assigned accounts and ensure adherence to Credit Policy guidelines Monitor cash receivables and build relationships with credit-worthy customers Collect balances within established terms Communicate with sales teams regarding credit decisions, delinquencies, and account holds Make collection calls to past-due customers Manage aging reports and resolve open receivables Address customer questions and resolve billing/invoicing discrepancies Review accounts regularly with the Credit Manager Research and clear credit holds Draft professional email correspondence and make informed credit decisions Assist with new account setup and establishing credit limits
###

Qualifications

High School Diploma required; some college or related coursework preferred

5+ years of credit/collections experience

Ability to read and interpret credit reports and financial information Strong verbal and written communication skills Proficiency in Microsoft Office (Excel, Word, Outlook) Strong negotiation skills and a high level of professionalism Ability to work independently and communicate effectively with all levels of management
###

What's in It for You

We offer a comprehensive and competitive benefits package designed to support your wellbeing, financial security, and career growth:

Affordable, high-quality Health, Dental & Vision Insurance

Flexible Spending Accounts (FSA)

for tax-advantaged savings

Company-paid Life Insurance, LTD, and AD&D coverage

Optional

Short-Term Disability (STD), Accident, and Critical Illness

policies

401(k) Plan with company match

(eligible at age 18+)

Competitive wages

,

7 paid holidays

, and

13 PTO days

Educational Tuition Reimbursement

Free & confidential Employee Assistance Program (EAP)

and Work/Life Balance services

$1,000 Employee Referral Bonus Program

Paid volunteer time off

to give back to the community

Career advancement opportunities

- we proudly promote from within

We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities.

WE ARE A DRUG FREE WORKPLACE.