Job Description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.



Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our investment in the future needs those with an eye on the bottom line. Our Billing & Credit team works behind the scenes, dedicated to ensuring a seamless experience for millions of customers across all our brands while efficiently addressing any billing concerns.

Job Duties and Responsibilities

Candidates Must Be Willing To Participate In At Least One In-Person On-Site Interview.

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The Credit Operations Analyst Is Responsible For Tracking, Measuring, Monitoring, And Reporting Performance Data On Our Acquisition Processes. Additionally, This Role Will Be Involved In Providing Recommendations On How To Improve Processes Or Change The Performance Results Directly Relating To How We Onboard Customers From A Credit Perspective As Well As Write Requirements And Map Out Flows. This Person Will Play A Role In Managing The Implementation, Reporting, Strategy, And Ongoing Operations Of These Processes.
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Key Responsibilities:

Identify trends in credit processes to inform strategic business decisions and recommend improvements Prepare, validate, and maintain daily, weekly, and monthly reports, tracking performance shifts and key metrics Identify and implement process improvements and report automation using databases, spreadsheets, and IT solutions Serve as a Subject Matter Expert, analyzing processes to enhance efficiency, reduce resource needs, and support projects Create ad-hoc reports, assist senior management, and ensure compliance with company policies and ethical standards Maintain vendor relationships, manage escalations, and collaborate cross-functionally to prioritize and track tasks and projects

Skills, Experience and Requirements

Education and Experience:

Bachelors Degree, preferably in Accounting, Business Administration, Economics, Finance, Analytics, Mathematics or Statistics, and 3-5 years of related experience, or equivalent combination of education and experience

Skills and Qualifications:

Advanced knowledge of Microsoft Excel, including the ability to create and work with Pivot Tables, SUMIF, VLOOKUP functions, and exposure to Macro Experience with SQL or Python Experience with credit operations a plus Proficiency with Google suite applications (Gmail, Google Slides, Google Docs, etc) Ability to read, analyze, and interpret common metrics used to measure and monitor operational performance, define problems, collect data, establish facts, draw valid conclusions, and provide clear and concise communication with a wide audience of internal departments


Visa sponsorship not available for this role

Salary Ranges

Compensation: $63,150.00/Year - $80,000.00/Year

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.