The Courtesy Desk Clerk is responsible for assisting customers throughout service appointment process by communicating with customers and Service Department personnel in the execution of his/her duties.
Schedules appointments for service via telephone, e-mail and in person
Welcome the client, determine the nature of their visit & escort them to the appropriate area/person.
Provide information to appropriate store personnel regarding client needs and expectations.
Back up the Service Porters. Clean and wash cars as instructed.
Provide administrative support to the staff when necessary.
Maintain and stock client refreshments and waiting areas.
Qualifications:
Strong attention to detail and sense of urgency.
Excellent communication skills both written and oral
Active Listening - give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate
Critical Thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Time Management - ability to prioritize workload and manage one's own time
Acceptable driving record and a valid driver's license in your state of residence
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.