Job Description

Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina\'s children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!

Job Duties:

• The County Admin Support Specialist II for our Laurens County office performs a variety of advanced clerical and typing duties for Economic Services program and exercises judgment and discretion in various duties performed for the agency.

• Functions as case control receptionist for all programs (SNAP, TANF, Child and Adult Welfare) within office of Laurens Co. DSS. Greets walk-ins and discerns their needs. Serves as Customer Service Representative.

• Performs job delivery and/or performance with positive or appropriate professional customer service delivery to clients, the public, and co-workers as an integral requirement.

• Serves as switchboard operator of the agency by receiving calls, answering questions, and transferring calls to the appropriate extensions. Monitors, provides assistance, and/or transfers electronic voice mail.

• Screens and registers new applications and re-certifications for SNAP and TANF Economic Services Division using SCWINS for both on-line and paper documentation. Receives, opens, date/county stamps, and distributes all drop box and incoming mail to appropriate individuals or through SCOSA/SCWINS. Copies and scans supporting documentation into SCOSA and rotates/assigns work according to RSW (Regional Specialized Workload) procedures. Monitors and processes the FA Mailbox. Acts as backup for electronic faxes received.

• Participate in Red Cross training and shelter duty or other emergency shelter/services as directed.

Agency Requirements
A high school diploma and four (4) years of responsible clerical experience

Associate\'s Degree and two (2) years of responsible clerical experience

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must have a valid Driver\'s License and access to motor vehicle. Ability to enter information into computer. Must have a high tolerance for noise or irate clients. Must be able to travel to attend regional/state meetings/training.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

DIVISION: Economic Services / Laurens County

State of South Carolina