Job Description

Summary

The Counter Sales position is responsible for increasing sales and profit by efficiently and courteously assisting walk-in, will call and telephone customers with selecting and purchasing products, while assisting the outside sales team with meeting their customer s expectations.

About Us

(Coburn\'s) operates locations in Texas, Louisiana, Mississippi, Tennessee, and Alabama serving the needs of the construction industry. Operating with three Central Distribution Centers in Texas, Louisiana, and Mississippi enables the company to offer faster and more efficient service to our customers.

Our customers include plumbing, heating and air conditioning, mechanical, municipal and utility, and general contractors, as well as home builders and re-modelers.

Coburn\'s kitchen and bath showroom locations feature displays of a variety of quality plumbing products and accessories for the kitchen and bath. The key to our long success is based on a line of quality products and the ability to meet customer\'s needs in a friendly and timely manner. We look forward to helping you grow your business.

Coburn Supply offers a competitive compensation package (based on experience). We also offer a full line of benefits to eligible employees, including medical, dental, vision & life insurance programs, 401k, paid vacation and sick pay.

We proudly maintain a drug-free workplace and is an Equal Opportunity Employer.

For more information about Coburn Supply Co. visit: http://www.coburns.com/

Education & Experience

High School Diploma or Equivalent AND 1 year of the following experience is preferred:

• Customer Service Experience
• Sales Experience
• Applicable Relative Industry Experience
• Progressive Industry Experience

Must possess basic computer and math skills.

Must pass company required drug screen and physical.

Physical Requirements

Must be able to lift, push or pull up to 50 lbs.; must have physical mobility and dexterity to frequently stand, bend, push, twist, kneel, climb, squat, stoop, and reach overhead. Routinely drives/operates forklifts; works with tools, and equipment. Considerable mental/visual concentration, coordinating manual dexterity with mental/visual attention. Construction and Warehouse environment with variable but moderately high noise levels. Must wear closed-toe shoes, gloves, and other protective items as required. A consistent presence at work is required.

In order to operate a forklift, the operator must be a minimum age of 18 years old and successfully complete Coburn s Forklift Operator Certification.

Essential Duties and Responsibilities:

Focus Area:

Performance Measure:

Customer Service

Customer loyalty is maintained by providing Coburn s exceptional level of customer service as measured by increased sales & profits, # of transactions, customer feedback and/or satisfaction ratings.

Inventory Control

Customer is properly and efficiently assisted in the order process and profit is increased as a result of properly maintained inventory and proactively communicated inventory needs.

Knowledge Development

Knowledge is developed and maintained in order to increase credibility with customers as measured by increased customer loyalty and sales.

Coburn Supply Company