Job Description

Overview

Specialist-Correspondence

Job Code 20714

FLSA Status

Job Family HIM

Job Summary

Processes internal and external customer requests for health information. Analyzes and disperses correspondence upon receipt. Performs other duties as assigned.

Job Responsibilities

Processes requests for health information from internal and external customers in an efficient and accurate manner.

Accurately process correspondence according to guidelines.

Conducts release of information functions.

Meets productivity expectations for Physician Revenue Cycle medical record and correspondence requests.

Completes assigned goals

Specifications

Experience

Description Minimum Required Preferred/Desired

Business related clerical job skills. One year customer service, collections, billing, and/or medical records experience in a physician or hospital billing office setting.

Education

Description Minimum Required Preferred/Desired

High School Diploma or GED

Training

Description Minimum Required Preferred/Desired

. PC skills, keyboarding, MS office.

Special Skills

Description Minimum Required Preferred/Desired

Ability to type and/or key accurately and problem solve. Effective written and verbal communication skills. Knowledge of medical record, billing and collections process. Experience with electronic medical record(s).