Job Description

Director of Sales
Director of Sales - NYC
We're strategically investing in New York City as a key growth market, and we're seeking an experienced sales leader to drive measurable results and sustainable revenue growth. As our Director of Sales, you'll oversee two accomplished team leaders and their teams of Account Executives and SDRs, establishing the operational excellence and performance culture needed to achieve ambitious targets. This is a significant leadership opportunity with full executive support-we're committed to providing the resources, infrastructure, and investment required to build a best-in-class sales organization in one of the nation's most dynamic markets. We need a proven leader who can translate strategic vision into execution, develop high-performing teams, and establish our presence as a market leader. If you're motivated by the opportunity to build and scale a revenue engine with substantial backing and clear growth objectives, we invite you to join us at this pivotal moment.
Strategic Leadership & Execution
Develop and execute a comprehensive sales strategy to drive revenue growth and market penetration in the NYC territory
Own and exceed quarterly and annual revenue targets, ensuring consistent performance against company objectives
Partner with executive leadership to align sales initiatives with broader business goals and market opportunities
Analyze market trends, competitive landscape, and customer insights to inform strategic decision-making
Team Leadership & Development
Directly manage, mentor, and develop two Team Leaders/Sales Managers, ensuring they have the tools and guidance to succeed
Build a high-performance culture focused on accountability, collaboration, and continuous improvement
Conduct regular 1-on-1s, performance reviews, and coaching sessions with direct reports
Establish clear KPIs and performance metrics for Team Leaders, AEs, and SDRs
Identify and develop future leaders within the organization through succession planning and career pathing
Sales Operations & Process Optimization
Implement and refine sales processes, methodologies, and best practices across the team
Ensure CRM hygiene and accurate pipeline forecasting to provide visibility into revenue projections
Collaborate with Sales Operations and Revenue Operations to optimize workflows and remove friction
Monitor key sales metrics and create actionable insights to drive performance improvements
Cross-Functional Collaboration
Partner with Marketing to ensure alignment on lead generation, messaging, and campaign effectiveness
Work closely with Customer Success to ensure smooth handoffs and drive customer retention and expansion
Collaborate with Product and Solutions teams to communicate market feedback and customer needs
Coordinate with Finance on forecasting, budgeting, and resource allocation
Recruitment & Scaling
Drive talent acquisition efforts to build and scale a world-class sales team
Establish hiring standards and interview processes that attract top-tier sales talent
Onboard new team members effectively to accelerate time-to-productivity
Customer & Market Engagement
Participate in strategic customer meetings and help close high-value opportunities
Represent the company at industry events, conferences, and networking opportunities in the NYC market
Build relationships with key stakeholders and decision-makers in target accounts
Knowledge & Experience:
2+ years' experience building and leading front-line sales teams; ability to grow and scale upward with the company; mid-management experience a plus.
4+ years direct selling experience to SMB/Mid-Market businesses and finance personas, is required.
Strong record of achieving sales targets.
Excellent leadership and influencing skills; ability to build strong business partnerships both outside, and within the organization.
Highly professional persona and polished demeanor. Strong verbal/written communication and presentation skills; effective at delivering executive level presentations.
Experience using modern sales tools like Salesforce and Gong to make and execute upon data driven sales strategies.
Success adapting in fast-growing and changing environments
Bachelor's or MBA preferred
Work Perks! - What's in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm.

• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
• A career, not a job: We offer genuine opportunities for people to grow and evolve
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

Benefits Include:

• Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually.
• Travel perks/discounts
• Health & Wellness Programs and Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Health benefits including, medical, dental, vision, gender affirming care, and fertility care
• Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
• Flexible Spending Accounts
• Employee Assistance Program
• 401k program with partial match
• Tuition Reimbursement Program
• Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
• Global career opportunities in a network of brands and businesses

*Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state.
I-DE1#CTUS#LI-Onsite
Location: New York, NY
If this sounds like the opportunity you have been waiting for then APPLY NOW.
For this position, we anticipate offering an annual salary of $150,000 plus commission/incentive earnings based on achievable targets. The salary is dependent on relevant factors, including experience, geographic location, and job requirements. On target earnings average range between $150,000 - $200,000 The annual salary range listed represents the total compensation package, excluding benefits.
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
Our number one philosophy? Our people. Flight Centre Travel Group USA's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at
? Travel Weekly Magellan Awards: Silver Winner (2023)
? GBTA WINiT Top 50 Award Recipients (2018-2025)
? CHHR: 5-Star DE&I Employer (2023, 2024)
? Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023-25)
? Newsweek: America's Greatest Workplaces for Diversity (2024)
? Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)
?? OutThere Awards: Inclusive Travel Finalist (2025)
? Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)
Applications close: 09 Jan 2026 Eastern Standard Time

Skills Required