Job Description

Join JPMorgan Chase's Firmwide Financial Control team! Our organization ensures the accuracy, integrity, and timeliness of the Firm's books and records, delivering essential financial reporting to both internal and external clients. We rigorously review the general ledger, operating systems, and infrastructure controls throughout the business lifecycle to guarantee precise financial information for reporting and regulatory purposes. This data supports analysts, guides management decisions, informs investors, and enables regulators to oversee the firm effectively. Our team collaborates closely with technology to resolve production issues, implement projects, and educate users.
As a Ledger Oversight & Control - Analyst within Firmwide Financial Control, you will serve as the first line of communication & assistance for business users of JPMC's general ledger, SAP, as well as its reporting and reconciliation tools. You will as act as the subject matter expert during project engagements and as a representative of the business where necessary.
Job responsibilities:

• Manage tickets and issues raised through the ServiceNow system for SAP and CDGL
• Use business and application knowledge to interpret business user questions
• Provide resolution to business user
• Escalate to technology where required
• Partner with line of business and technology to solve production issues
• Provided business support and representation for system events which require business validations such as system enhancements/implementations, project go-lives, disaster recovery testing, etc.
• Raise system enhancement requests on behalf of users where required
• Act as general support for any audit or regulatory requests

Required qualifications, capabilities, and skills:

• Bachelor's degree required
• 1 year of business, finance or accounting or industry experience
• Basic understanding of financial statements, accounting procedures, internal and external reporting, and variance analysis
• Strong attention to detail and analytical problem solving skills
• Excellent interpersonal, relationship management, and communication skills
• Proactive and enthusiastic team player who will thrive in a dynamic and changing environment
• Aptitude for consuming large amounts of data quickly and applying acquired knowledge to improve and execute responsibilities
• Proficiency with Microsoft Excel, Word, and PowerPoint

Preferred qualifications, capabilities, and skills:

• SAP experience a plus

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Skills Required