Job Description

Position Summary

--------------------


The Corporate Digital Learning Coordinator serves as an instructional designer and content developer with responsibilities in supporting the College's Corporate Learning Management System (LMS). This role focuses on partnering with faculty and business and industry leaders to identify training needs and translate those needs into instructional content, learning objectives, and assessments. The Coordinator works directly with faculty to design and build courses within the LMS. Additionally, the Coordinator provides administrative support, course management, and technical assistance for students, faculty, and other stakeholders to ensure a high-quality digital learning experience.


This position will report primarily to the Technology Center with travel all campus locations as needed.

Duties and Responsibilities

-------------------------------

Instructional Design & Content Development

Partner with business and industry stakeholders to assess workforce training needs and develop instructional materials that align with real-world skills. Collaborate with faculty subject matter experts to design and build courses in the LMS. Write measurable learning objectives and align them with appropriate assessments and applied learning activities. Create engaging, practical, and applied learning experiences through case studies, simulations, and project-based activities. Develop supplemental resources such as job aids, tutorials, and multimedia content to enhance learning. Ensure instructional materials are accessible, inclusive, and aligned with customer expectations and needs.

LMS Course Management & Support

Support daily operations of the LMS, including course setup, enrollment, and content uploads. Build and maintain course shells in collaboration with faculty. Ensure that courses are easy to navigate, consistent in structure, and aligned with instructional design best practices. Generate and analyze learner progress and engagement data to improve course effectiveness. Coordinate with the LMS administrator and IT staff on system updates, data accuracy, and troubleshooting.

Technical Support & Training

Provide timely technical assistance to students, faculty, and industry partners using the LMS. Develop user guides, FAQs, and tutorials that support effective system use. Deliver training sessions for learners and instructors to increase confidence with online platforms. Serve as a resource for troubleshooting common issues, escalating technical problems as needed.

Collaboration & Innovation

Work with Workforce Development, Enrollment Management, and community partners to align training programs with career pathways and industry expectations. Research and recommend new instructional technologies, tools, and methods that enhance student engagement and applied learning. Participate in advisory committees to ensure digital learning strategies remain responsive to employer and student needs.

Project Management & Coordination

Manage multiple course development projects simultaneously, ensuring deliverables are completed on time and within scope. Develop project plans, set timelines, and coordinate with faculty, staff, and industry partners to meet milestones. Track progress, resolve obstacles, and communicate updates to stakeholders. Maintain documentation of instructional design projects, including goals, responsibilities, and outcomes. Apply continuous improvement practices to streamline development processes and ensure efficiency.

Minimum Qualifications

--------------------------

Education

Bachelor's degree in instructional design, education, instructional technology, or related field Master's degree preferred

Experience

3-5 years of experience in instructional design, course content development, and LMS support. Experience working with business and industry partners to design training or curriculum. 3-5 Years of proven experience as an LMS Administrator or similar role, with a strong understanding of learning management systems and e-learning platforms.

Knowledge, Skills, and Abilities

Strong knowledge of instructional design frameworks and adult learning theory. Ability to write clear learning objectives and align them with assessments and applied learning activities. Demonstrated ability to collaborate with subject matter experts to build effective digital learning experiences. Proficiency with LMS platforms and course authoring tools (e.g., Articulate, Captivate, Camtasia). Familiarity with accessibility standards. Experience supporting users in digital learning environments, with strong troubleshooting and communication skills. Ability to work collaboratively with internal faculty and external business partners. Excellent organizational and project management skills, with a focus on balancing multiple development projects. Proficiency in LMS and enrollment software administration, including user management, content upload, and troubleshooting. Knowledge of data privacy and security regulations related to online learning platforms. Demonstrated ability to organize and work independently as a leader and as part of a team. Experience with technical support and implementing changes to systems. Experience configuring existing enrollment and learning management systems Experience or willingness to learn website configurations of existing platforms and working with technical support to arrange website for maximum functionality. Experience in gathering data from systems. Experience managing data management systems for accurate data entry Excellent communication skills, both written and verbal, with an ability to explain technical concepts to non-technical users. Strong problem-solving skills and attention to detail, with a proactive approach to identifying and resolving issues. Ability to work collaboratively in a team environment and independently manage tasks and priorities. Ability to work flexible hours in order to maintain a rapid response to inquiries for help and assistance. Must be mobile in order to attend events and meetings outside regular work hours.

Licensure/Certifications

Valid driver's license required.


Position open until filled,



EOE M/F/Vet/Disability

PEIA INSURANCE

The WV Public Employees Insurance Agency (PEIA) offer a preferred provider benefit plan (PPB) for employees and their dependents. Employee premiums are based on annual base salary, coverage type (single or family), and the plan selected. Tobacco-free insured's receive a preferred monthly premium rate. Coverage is effective the first of the month following the month of enrollment. Premiums are taken on a pre-tax basis. PEIA Website:

www.wvpeia.com

PEIA offers four PEIA PPB Plans.

THE HEALTH PLAN

The Health Plan is a state and federally qualified Health Maintenance Organization. HMO's/HIC's contract with various physicians and facilities to provide medical care to their members. The Health Plan became an option for coverage in the Eastern Panhandle July 1, 2011.

Employee premiums are based on annual base salary, coverage type (single or family), and the plan selected.

Coverage is effective the first of the month following the month of enrollment. Premiums are taken on a pre-tax basis. Health Plan website is

www.healthplan.org

LIFE INSURANCE

Active members receive basic term life insurance ($10,000) at no cost and may purchase optional life insurance coverage with pre-tax earnings through MetLife. Non-Medicare retirees and Medicare retirees may purchase basic and optional life insurance from MetLife.

MOUNTAINEER FLEXIBLE BENEFITS PLANS

are sponsored by the Public Employees Insurance Agency, and administered by Fringe Benefits Management Company. The FBMC website is

www.fbmc-benefits.com

Flexible Spending Accounts Flexible Spending Accounts (FSA)

The IRS approved tax-free account that saves you taxes on eligible medical and dependent care expense. You authorize per-pay-period deposits to your FSA from before tax salary. As eligible expenses are incurred, you request tax-free withdrawals from your account to reimburse yourself, (saving federal, state and Social Security Taxes).

Sun Life Dental Insurance

- Offers 4 plan options for employees

Vision Care- Humana/Eye Med

offers two plans to help pay for eye care needs.

Hearing Health Care

The EPIC Hearing Service Plan provides easy access to hearing health professionals, primary physicians and audiologists. The EPIC Hearing Plan's 5 basis steps to good hearing include: pure tone hearing test, functional assessment, hearing aid evaluation, fitting and programming, and therapy and training.

HEALTH SAVINGS ACCOUNT

Employees participating in a high deductible health plan may enroll in a HAS on a pre-tax basis. This option allows you and your family to take greater responsibility for our medical care to reduce your insurance premiums and save money for future health expenses. Unlike money in a FSA the funds do not have to be spent in the plan year they are deposited.

LIMITED-USE MEDICAL FSA

A Limited-Use Medical FSA is designed specifically for employees who wish to take advantage of a Health Savings Account (HSA), while continuing to enjoy the tax savings expected from a FSA. Funds are set aside from your salary before taxes are deducted, allowing you to pay your eligible expenses tax free. However these funds can only be used for dental, vision, and preventive care expenses not covered by your high deductible health plan.

LONG -TERM DISABILITY INCOME PLANS

Long-Term Disability (LTD) insurance can help safeguard your family's lifestyle when you are unable to work. The monthly LTD benefits are based on your earnings. The group insurance policy refers to these earnings as pre-disability earnings.

SHORT- TERM DISABILITY INCOME PLAN

The weekly Short-Term Disability (STD) benefit is 70% of your pre-disability, reduced by deductible income. There is a 30-day benefit waiting period. The maximum weekly benefits is $750. The minimum benefit is $15.

GROUP LEGAL PLAN

When faced with a legal situation you can simply pick up the phone and call a knowledgeable client service representative to assist you in locating a Plan Attorney near you. A brief summary of the Legal Plan and definitions of covered services can be found at info.legalplans.com. This is a post-tax benefit.

THE STANDARD

Long Term Disability

- this policy has a benefit amount of 60% of your Basic Monthly Earnings to a $6,000 maximum and Standard will continue to make payments to the employee's annuity, up to the set amount. Approved LTD claim is payable at the end of the 180-day benefit waiting period. Coverage also provides participant with 24 hour access to counseling services through unlimited telephone and internet access as well as up to 3 face to face counseling sessions.

BASIC RETIREMENT

The State of WV requires participation in a tax-sheltered 401(a) Defined Contribution Plan. The Higher Education Policy Commission (HEPC) makes decisions regarding the offered programs. Benefits eligible employees contribute 6% of their gross pay, which is matched at 6% by Blue Ridge CTC. The 401(a) Plan contributions and any earnings are always 100% vested (including rollovers from previous employers).

Great-West Retirement Services

The Great-West family of companies ranks as one of the oldest and largest financial institutions in North America. Wide arrays of core investment options are available through your Plan. Once you have enrolled, investment option information is also available through the website at

www.gwrs.com

.

TIAA-CREF

Founded for employees in education and research to build secure financial futures, TIAA-CREF is one of the world's largest retirement systems. TIAA-CREF charges no sales loads, has low expense charges, and offers many annuity and mutual fund accounts and life cycle funds.

Once you have enrolled, investment option information is also available through the website at

www.tiaa-cref.org

Supplemental Retirement

Supplementalsavings and investment programs are available through GreatWest and TIAA-CREF.

This program enables employees to save additional retirement money through tax deferral. Participation is voluntary, and contributions are not matched. Maximum contribution amounts are limited by law. Some options are:

Supplemental Retirement 403(b)

This program enables employees to save additional retirement money through tax deferral. Participation is voluntary, and contributions are not matched. Maximum contribution amounts are limited by law. Upon separation from service or at age 59 1/2 participants may begin annuity income or make cash withdrawals from supplemental monies. Loans are also available.

Deferred Compensation Plan 457(b)

A nonqualified, tax-deferred compensation plan offers tax advantages to employees. Employees can contribute to both a 403(b) plan and a 457(b) plan. Higher wage earners will benefit by having both plans. The 457(b) public plan has no triggering events; upon termination of employment, monies are available despite age with no penalties.

Annual Leave

All full-time regular employees shall be eligible for annual leave with pay on the following basis:

2 days accrual per month

Accumulated leave for continuing employees may not exceed twice the amount earned in any twelve month period.

Sick Leave

Sick leave may be used by an employee who is ill, injured or when a member of the immediate family is seriously ill as defined by the treating physician or when a death occurs in the immediate family. For the purpose of administering this leave policy, the immediate family is defined as: father, mother, son, daughter, brother, sister, husband or wife, mother in law, father in law, brother in law, sister in law, son in law, daughter in law, grandmother, grandfather, granddaughter, grandson, stepmother, stepfather, stepchildren, or others considered to be members of the household and living under the same roof. Sick leave may also be used for employee medical appointments which are approved in advance by the supervisor.

Accumulation of Sick Leave

Accumulation of sick leave is unlimited. Full time regular employees accrue 1.5 days of sick leave per month of active employment. Employees working between 1,040 hours- 1,950 hours over at least nine months of a twelve month period shall accumulate sick leave on a prorated basis.

Higher Education Employees Catastrophic Leave Program

(WV Code, Section 18B?]9?]10, effective June 5, 1992)

A classified employee experiencing a catastrophic illness or injury as defined by the West Virginia Code and Blue Ridge CTC policy may request approval to receive paid leave time donated by other employees. Within established limits, employees may voluntarily donate accumulated sick or annual leave directly to an approved recipient.

Funeral Leave

When a death occurs in the immediate family, a reasonable amount of time may be charged to accrued sick leave as required for the employee to arrange for and attend the funeral and related services, including travel time. For the purpose of administering this leave policy, the immediate family is defined as: parent, child, grandparent, grandchild, brother, sister, husband, wife, step-parent, step-child, brother-in-law, sister-in-law or others considered to be members of the household and living under the same roof.

AFLAC-American Family Life Assurance Company

AFLAC offers Hospital Advantage, STD, Accident Indemnity Advantage, Cancer Care, Critical Care and Recovery, Dental Insurance, Vision policies. These policies can help by paying cash benefits you can use to help cover rent, groceries, and other daily living expenses while you are out of work and you can also use the cash benefits to help with unexpected medical expenses.All full-time and part-time employees are eligible to participate. The premiums for these policies will be covered entirely by the employee on a post-tax basis. The enrollment period is rolling.

Employee Assistance Program

Blue Ridge CTC offers an Employee Assistance Program (EAP) through the EastRidge Health Systems in Martinsburg. The EAP provides a wide range of counseling services in a confidential setting. The first three (3) visits are no cost and the employee is responsible for the costs of any subsequent visit. These costs may be covered by medical insurance. Contact HR or EastRidge at 304-263-8954 or the 24 Hour Crisis number at 855-807-1258

Reasonable amount of time is determined at the discretion of the supervisor, and is based upon geographic distance, work load and similar factors. Sick leave is not provided for an extended bereavement period or to attend to the affairs of the estate; annual leave may be requested for these purposes.

Red Cross Leave

An employee that is a certified disaster service volunteer of the American Red Cross may be granted, with the supervisor's approval, leave with pay for up to 15 work days per year to participate in relief services for the Red Cross.

Grievance, Witness, and Jury Leave

Employees who are subpoenaed or directed to serve as jurors, or appear as witnesses for review proceedings of the Federal Government, the State of West Virginia, or a political subdivision thereof, shall be entitled to work release time for such duty and for such period of required absence which overlaps regularly scheduled work time. Employees are entitled to leave with pay for the required period of absence during the regularly scheduled work time including reasonable travel time

Military Leave

Members of the National Guard or any reserve component of the armed forces of the United States are entitled to and will receive a leave of absence for thirty (30) days without loss of pay, status, or efficiency rating, for all days engaged in field training or service for a maximum period of thirty working days in any one calendar year, ordered or authorized under provision of state law.

Family and Medical Leave Act 1993 (BOG Policy 10)

The FMLA allows an employee to request up to twelve (12) weeks, per year of leave:

1. For the birth of a child, or placement of a child with you for adoption or foster care

2. Your own serious health condition

3. Because you are needed to care for your spouse, child or parent due to serious health condition

4. Because of a qualifying exigency arising out of the fact that your spouse, child, parent is on covered active duty or call to covered active duty status with the Armed Forces

5. Because you are the spouse, child, parent, or next of kin of a covered service member with a serious injury or illness

Medical coverage may continue during this leave period with the employee paying full costs

Holidays

There are twelve (12) paid holidays each fiscal year, plus statewide primary and general election days, plus two additional half-holidays when Christmas and New Year's Day fall on Tuesday through Friday.

Holidays shall include: Independence Day, Labor Day, Thanksgiving Day, Christmas Day, New Year's Day, Martin Luther King's Birthday, and Memorial Day. The remaining holidays are designated at the discretion of the president each year.

Employee Education

The College encourages career development and self-improvement. If eligible, classified employees may be allowed time-off during work hours to attend up to one (1) three credit hour class, provided the absence will not interfere with the unit's operation and is approved by the organizational administrator. Only full-time regular employees are eligible for time-off or adjusted teaching schedules to attend classes. Classified employees must have completed the probationary period. Before the start of the semester the supervisor must approve/disapprove the release.

Classified Staff Development is available up to $600 per academic year contingent upon funding available.

Faculty and Non-Classified employees are eligible to receive up to the $1000 per semester cap consistent with professional development and contingent upon funding availability.

Faculty and Non-Classified employees are eligible to receive tuition reimbursement up to $1000 per Fiscal Year contingent upon funding availability.

Tuition Waivers

Tuition waivers up to a maximum of nine (9) credit hours per semester per person to full-time, benefits-eligible academic and nonacademic personnel that have been employed for a period of at least six (6) months. Applications for tuition waivers are due by August 1 for the fall semester, December 1 for the spring semester, and May 1 for summer terms.

Tuition waivers are available to faculty and staff employee spouse and/or dependents who are taking classes at Blue Ridge CTC. A dependen

t

is defined by the IRS regulation 501.

Applications for tuition waivers are due by

August 1

for the fall semester

, December 1

for the spring semester, and

May 1

for summer terms. Employees requesting tuition waivers for a spouse or dependent must have been employed for a minimum of six months in a benefits-eligible position.

Dependent Care FSA

Set aside funds to pay eligible expenses for child or adult and elder care cost tax free, while you and your spouse are working. Eligible dependent care expenses includes: after school care, baby-sitting fees, day care fees and other eligible expenses listed on website

www.myfbmc.com

. $5,000 maximum limited