Mon - Fri 8a-4p. On call Sat, Sun and Holidays 8a-4p ( working from home responding to messages left on the office voice mail.)
Summary:
Assists the Manager Home Response with the day-to-day operations of the Catholic Health Home Response Program, which generates over $600,000/yr in revenue. Acts as a resource to other staff, assisting them in answering complicated inquiry calls regarding installations, removals,repair and billing questions. Acts as an equipment consultant and may be called upon to make critical decisions in the Program Manager's absence.
Responsibilities:
EDUCATION
High School Diploma or GED required
College level courses in business and/or A.A.S. Degree in business strongly preferred
EXPERIENCE
Minimum two (2) years' office experience in a supervisory role required
Minimum two (2) years' experience in computer related tasks or operation of a computer
KNOWLEDGE, SKILL AND ABILITY
Knowledge of medical terminology
Understands and practices the ethical, professional and legal obligations of Catholic Health Corporate Compliance Program
Excellent written communication, organization, and problem solving skills
Detail oriented
Proven ability to be customer focused
Able to work as part of a team and interact with other departments
Knowledge of general office equipment operations and supplies
* Understands and maintains the CONFIDENTIAL nature of the information handled and discussed
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