Job Description

Position: Controller

Reports To: President

Hours:

8:30AM - 5:00PM, onsite

Compensation:

$110,000 - $120,000, based on experience

If you are a detail driven financial professional who takes pride in precision, clarity, and well built systems, this role will give you the depth and ownership you thrive on. As Controller, you will serve as the technical authority who keeps our financial engine accurate, compliant, and scalable. You will manage structured processes, refine reporting tools, and ensure every statement, close, and compliance requirement is exact and reliable. You will work closely with leadership, contribute analytical insight, and guide a small team while staying hands on with the work that demands your expertise. Your mastery will directly strengthen the company's future.

The Mailworks is a woman-owned, family-run business specializing in results-driven direct mail campaigns for a nationwide client base. With 40+ years of experience and over 90 professionals across strategy, design, production and technology, we combine deep industry knowledge with modern tools to help businesses grow. We produce and deliver 96M+ pieces annually from our in-house facility and are transforming the direct mail space through innovation, service, and our proprietary software platforms.

Supervisory Responsibilities:

Direct oversight of the payroll manager, financial consults, and external accounting firm.

Key Responsibilities

LMA

Lead, manage, and hold accountable all direct reports, including internal finance staff, external accountant, and finance consultant(s). Manage Accountant, Finance Consultant(s), and internal finance resources and future finance hires. Provide leadership and mentorship to finance team members. Partner with department heads to ensure financial alignment with operational goals. Build strong relationships with internal stakeholders and external financial partners.

Financial Leadership & Strategy

Serve as the company's in-house financial authority, reporting to the President and collaborating with the CSO. Lead the execution and monitoring of The Mailworks' financial strategy. Work with executive leadership to assess the viability of investment and growth initiatives, ensuring the operation stays profitable. Provide timely, accurate, and actionable financial insights to guide leadership decision-making. Monitor cash flow, capital planning, and overall financial health.

Financial Operations Execution

Oversee weekly accounting operations including accounts payable, accounts receivable, payroll, intercompany transactions, and general ledger maintenance. Coordinate with payroll manager on payroll-related matters Act as daily contact and process any accounting-related urgent items. Ensure the accuracy and timeliness of all financial statements, budgets, and forecasts. Manage monthly, quarterly, and year-end close processes, ensuring deadlines are consistently met Ensure weekly completion of company scorecard Oversee sales tax compliance, including ensuring proper collection, reporting, and remittance using Avalara Sales Tax software.

External & Internal Collaboration

Direct collaboration with the external accounting firm for audits, tax planning, and annual filings. Manage and evaluate relationships with financial consultants, auditors, and banking partners. Participate in executive leadership meetings and contribute to long-term planning. Manage relationships and process for financial investments such as equipment purchases, loans, etc.

Process Improvement & Systems Management

Evaluate and improve financial systems, tools, and reporting processes for greater efficiency. Ensure compliance with GAAP and applicable federal, state, and local laws. Implement best practices in internal controls and risk management. Ensure all processes are clearly defined. Ensure all meetings and financial decisions are documented with notes sharable to key parties.

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required Skills/Abilities:

Bachelor's degree in Accounting, Finance, or related field; CPA preferred but not required. 6+ years in progressively responsible accounting or finance roles, including leadership experience. Mastery of accounting principles, financial reporting, and compliance. Proficiency in QuickBooks Online, MS Excel, Google Sheets, and accounting systems. Strong leadership, analytical, and communication skills. Proven ability to manage multiple priorities in a fast-paced environment. Commitment to confidentiality and integrity in handling sensitive financial data.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; walk; uses hands to finger, handle or feel; and reach with hands and arms.

Success Indicators

Establishes a best-in-class finance department that supports growth and scalability. Provides timely, accurate, and actionable financial insights to the leadership team. Improves efficiency in financial processes, resulting in measurable time and cost savings. Ensures all compliance requirements, including sales tax, are met without error or penalty. Builds strong relationships with internal stakeholders and external financial partners.

Cultural Index Survey Link:

https://go.cultureindex.com/p/Unq0XPNa7kr0vUazzn

Job Type: Full-time

Pay: $110,000.00 - $120,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Professional development assistance Vision insurance
Ability to Commute:

Menands, NY 12204 (Required)
Work Location: In person