Job Description

Our Mission

Provide In-home and community-based attendant care support that enables our customers to truly thrive in their homes and communities with quality of life and independence.

Our mission is to help you to

Become the best you!

A Contracts Specialist is an individual who develops, improves, and oversees an organization's contracts with various parties.

The ideal candidate for this role will be a customer-focused and detail-oriented person with experience working in a fast-paced environment.

Responsibilities:

Contracts data input, information tracking, error correction, and follow-up for all assigned programs. Review contracts' breaches and determine a response plan. Maintain accurate records of Customer's Contract, electronically and hard Copy. Maintain strict confidentiality of Customer information. Work closely with the Connections and Billing Departments. Oversee accurate daily time and miles entries for billing purposes. Work with Family members and caseworkers to streamline the contracting process. Ensure customer contract compliance and thorough documentation of customer contracts. Directly input and update the contract's information into the portal.

Minimum Requirements:

3 years of proven experience working with Contracts. Excellent written and verbal communication skills, including effectively communicating with internal and external customers. Detail-oriented with exceptional organizational and time management abilities. Strong problem-solving and decision-making skills Ability to work independently and collaboratively in a fast-paced environment. Prior experience in contract administration within healthcare is preferred but not required. Ability to work cross-functionally with internal partners, state contacts, and customers. Process-oriented mindset, comfortable navigating through change and implementing new processes. Self-starter, able to identify problem areas, brainstorm, and present recommended solutions. Strong customer-focused mindset with the ability to adapt to different and potentially complex situations.

Preferred Qualifications:

Three (3) years of experience in a similar role. Experience in healthcare, developmental disability services, or social services setting. Familiarity with state referral processes, Medicaid Waiver services, or case management systems. Bilingual skills (English/Spanish) a plus.
Job Type: Full-time

Pay: $26.00 - $27.00 per hour

Benefits:

Paid time off
Experience:

Contracts: 3 years (Preferred) Contracts or clerical: 3 years (Preferred)
Work Location: In person