Job Description

C'est plus qu'un metier

En tant que specialiste de la logistique contractuelle chez Kuehne+Nagel, vous gererez les operations d'entreposage de bout en bout pour nos clients. En le faisant avec precision, vous contribuez non seulement au succes de votre equipe, mais aussi aux operations quotidiennes et au succes de l'entrepot et des centres de distribution. Par exemple, stocker et livrer des fleurs delicates et des ingredients frais aux magasins locaux pour les dejeuners de tous les jours et les fetes de famille. Chez Kuehne+Nagel, notre travail contribue vraiment a plus que ce que nous imaginons.


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The Contract Logistic Specialist - Clerical is the primary contact for any customer. The role is responsible for intercepting faxed orders, keying orders into system, conducting follow-up phone calls to requestors. The role is also responsible for all communication between the various departments within the company and its customers and, therefore must exercise the highest quality of phone/email etiquette. This position requires a high degree of quantifiable and qualifiable results regarding accurate, complete and timely responses to internal and external Distribution Center reporting. Located in Lewisville, TX.

How you create impact

Processes orders for material or merchandise received by mail, fax, e-mail, EDI or telephone from customer or company employee. Compiles, sorts, and verifies accuracy of data to be entered. Examines records such as bills, computer printouts, bills of lading and related documents and correspondence and informs customer of unit prices, shipping dates, anticipated delays and any additional information needed by customer using mail, e-mail or telephone. Enters order into automated system and computes total cost for customer. Records or files copy of orders received as requested. Confers with warehouse or common carrier personnel to expedite or trace missing or delayed shipments. Compiles statistics and prepares various reports for management. Investigates overdue and damaged shipments or shortages in shipments for customers and/or common carriers. Analyzes complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation, updating customers on a timely basis. Provides back up support for all accounts other than primary. Other duties as assigned.

What we would like you to bring

Minimum Education: High School Degree or Equivalent. Customer service experience is preferred. Knowledge of Windows-based order entry system. Effective written and verbal communication skills. Intermediate skills in Microsoft Word and Microsoft Excel. Computer skills. Experience with SAP or any Warehouse Management System (WMS) experience is highly desired. Exercises initiative in following up on pending issues and orders. Ability to effectively solve problems. Ability to establish priorities and multi-task. Fluent in English. Overtime and weekends may be required.

What's in it for you

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-onsite



Kuehne+Nagel is committed to Equal Employment Opportunity ("EEO") and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.

Qui sommes-nous

La logistique faconne notre vie quotidienne - des biens que nous consommons, aux soins de sante dont nous avons besoin. Chez Kuehne+Nagel, votre quotidien va au-dela de la logistique ; il accompagne les petits comme les grands moments de tout un chacun a travers le monde.


En tant que leader mondial avec une structure solide et avec une vision tournee vers l'avenir, nous offrons un environnement sur et stable ou votre carriere peut avoir un veritable impact. Que nous aidions a livrer des medicaments vitaux, a developper des solutions de transport durables ou a soutenir des associations locales, votre carriere contribuera a bien plus que vous ne l'imaginez.


Il est recommande aux agences de recrutement de s'abstenir de soumettre des profils non sollicites. Toute candidature presentee sans accord prealable signe sera consideree comme notre propriete et aucun frais ne sera paye.

EEO Statement

Kuehne+Nagel is committed to Equal Employment Opportunity ("EEO") and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation.



Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment.



Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.


Contact


Kuehne+Nagel Recruitment Team


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