Job Description

Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!



The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.



The AppleCare Digital team is responsible for delivering world-class customer support experiences that help our customers use and love their products. Across the web, in third party platforms, and within Apple products, the team creates content, solutions, and platforms for our customers to find the support they need when and where they need it.



AppleCare Digital is looking for an experienced Content Designer who is enthusiastic about communication, media and design, with an eye for detail and a blend of creative and technical skills. This position will partner with writers, content developers, producers, strategists and creative leaders to both create and maintain the high quality of visuals used throughout AppleCare's portfolio.

Description

You will work seamlessly as part of a dedicated team, wholly focused on creating best-in-class content in accordance with project constraints and parameters. You'll participate on projects that demand both conceptual and functional thinking, partnering with cross-functional teams and leadership effectively to output solutions that actively help our customers self-solve and find discoveries along the way.



","responsibilities":"Act as primary visual creator for assigned content, moving the project from idea into tangible product with expertise and efficiency



Participate in and contribute to ideation conversations with fellow creators and the wider team



Conceptualize, storyboard, design and animate, using varied styles and approaches for deliverables as needed



Meaningfully maintain and evolve the established style guide for the Apple Support brand



Interface with creative leadership regularly to develop solutions that meet Apple standards



Balance multiple projects simultaneously to meet aggressive timelines while maintaining high-quality results



Operate with flexibility, responding swiftly to new information, opinions, and directions to pivot strategically when needed

Preferred Qualifications

4+ years in a creative or technical role relating to Apple hardware, software and/or services. In-house Apple or other creative agency experience a plus



Capacity to offer articulate and actionable feedback



Familiarity with related disciplines, such as photography, videography, and UI/UX design



Understanding of production needs, expectations and turnaround



Possesses a keen ability to create work under minimal supervision



Basic to intermediate knowledge of coding and template scripting



Video post-production and live action production experience strongly preferred but not required

Minimum Qualifications

BA/BFA degree in Graphic Design, Motion Graphics, UI/UX Design, or other related field of study, with 8 years of applicable experience



Minimum of 5 years of experience in motion design / graphic design, compositing, tracking and special effects, storyboarding, shooting and post, and all related production workflows



Extensive experience with Adobe Create Suite and Sketch



Expert storytelling skills through the lens of graphic design



Meticulous attention to detail, with a drive for perfection down to the last pixel



Strict adherence to and embracing of a style guide



Proven skills in visual communication and design



Flexibility and resilience through multiple feedback rounds



Passion for and experience with UI accurate content creation



Strong verbal and written communication skills



Ability to thrive in a challenging, fast-paced workspace



Deep experience with industry standard media-based software



Excellence in file organization and folder management



Has a collaborative spirit, with an understanding that projects are commonly shared endeavors and that good ideas come from every direction



Robust design portfolio required



Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .