Job Description

Overview:

Knowledge Services, a leading multidisciplinary organization in the professional services, software, and cybersecurity industry, is seeking a Content Coordinator. This role represents a unique opportunity to become a key member of an exciting and growing organization driven by a commitment to excellence, innovation, and a passion for

Serving Those Who Serve Others

.



The Content Coordinator will join our Proposal Team and be responsible for providing support to proposal operations and generating content, primarily for government solicitations. The ideal candidate needs to be highly motivated, organized, and must be able to adhere to strict deadlines. This is an exciting opportunity for recent graduates who want to build a career in content development, project coordination, and government solicitations.





The Proposal Team strives for excellence in service to our internal and external audiences. The Content Coordinator will collaborate with the Proposal Team, Marketing Team, as well as other subject matter experts, including our Executive Team, Technical Teams, and Delivery Teams, to develop content in a unified voice that showcases and effectively positions Knowledge Services.


Responsibilities:

Operations

Review the RFx to develop a deep understanding of the opportunity to create proposal management documents and make requests to internal team members Develop an overall understanding of the RFx project lifecycle in order to understand requirements, scope, and deliverables Work with internal teams to ensure RFx compliance, including timeline management, deliverable execution, and overall response administration Schedule and participate in RFx kick-off, progress, submission, and post-mortem meetings + Assists in scheduling pink team, red team, gold team, pricing, and information gathering meetings with marketing, legal, SMEs, and other stakeholders
Ensure SharePoint, Teams, and procurement software is maintained and organized Participate in the submission of all RFx responses, ensuring all mandatory requirements are met and submission instructions are followed, including actively reviewing portals or other websites, as necessary Format proposals including editing, proofreading, making global changes, and validating information for consistency

ContentCoordinate development of content working with writers and graphic designers Assist with requests made to other departments and tracking of the requests Assist with and coordinate the creation of supplements for RFx responses Leverage content library and knowledge base to generate content for responses Develop technical narratives that address the response plan, while incorporating win-themes and differentiators Collaborate with cross-functional teams to gather essential information, graphics, and data Contribute copy as needed to create a robust content library; pull content and update content in responses, as appropriate

Qualifications:
Bachelor's degree preferred in journalism, communications, media, English, business, marketing, or related field Thorough understanding of Microsoft applications, including Office, Teams, and SharePoint Familiarity with PDF editing programs Must be adept at learning new industry software or other tools Must have excellent communication and strong project management skills, be both technical and analytical, and be a creative problem solver Ability to manage multiple projects with short production timelines, a high sense of urgency, and independently re-prioritize, as needed Strong attention to detail; must be accurate, thorough, and organized, consistently completing tasks without errors Customer-focused and self-motivated with a great sense of urgency and follow-through

Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success.

At Knowledge Services, we prioritize creating an environment that supports our Team Members' success and personal well-being with a robust benefits package, some of which include:Medical coverage, including employer match program for Health Savings Accounts (HSAs) Generous 401 (k) retirement plan with employer match Dependent Care Flexible Spending Account (DCFSA) Employee Assistance Program (EAP) with unlimited usage and visits and wellness program Dental and Vision insurance Company-sponsored life insurance, with options for additional coverage Short- and Long-Term Disability (STD and LTD) benefits Pet insurance Maternity, Paternity, and Military benefits Baby on Board program Paid Time Off package Company Anniversary Bonus program Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, cafe, auditorium, private Mother's room, and more

Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more.

As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each Team Member and in our relationships. We believe titles do not define a person but provide a framework to each person's endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service.

Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Veterans, military families, and people with disabilities are encouraged to apply.

Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. Please contact the Human Resources Team at HR@knowledgeservices.com or 317-806-0014.
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