Description The Consumer Sales Manager is responsible for the markets\' sales development, sales coaching, and the management of key sales initiatives and production. The manager is responsible for participating and leading key initiatives in the markets, partnering with Retail Incentive and other business partners to exceed sales goals in the market. Primary responsibilities include:

• Monitor and drive sales performance across the market through effective coaching and translation of production reporting
• Drive key sales activities and creates best practices within the market to meet production goals
• Create market wide sales events and the roll-out of quarterly/monthly campaigns and/or new products
• Assumes Retail Director responsibilities in the absence of the Retail Director
• Provide feedback at all times on Regional Manager performance and drives sales accountability with regional team
• Analyze trends and gaps in production in the market, and responsible for creating an action plan to address areas of deficiency
• Assist the Retail Director in setting goals for the market and goal distribution across the regions/branches
• Liaison for key partnership to the business line including business line managers and corporate partnerships like Retail Incentive, Marketing and Communications
• Organize and develop key meetings such as town halls, franchise meetings and workshop
• Participate in corporate wide projects
• Manage the integrity of the incentive plan by translating, enforcing, and educating colleagues on plan details. Manage the incentive and payout exception processes
• Analyze incentive audit reports to identify training needs within a respective markets
• This position interacts with numerous business partners in Consumer and Business Banking through building strong partnerships and working on various projects and initiatives
• Responsible for coaching and on-boarding of Regional Managers

Required Skills/Experience:

• Excellent Interpersonal and organizational skills and ability to work effectively as a team member
• Ability to analyze sales reports and trends to effectively partner with Senior Leaders on setting goals and increasing sales production for a market
• Very strong communication skills: ability to negotiate and influence senior leaders
• Ability to form strong partnerships with business partners to successfully manage business line projects and initiatives
• Experience in Retail Banking on a Regional Manager level
• Experience training and coaching colleagues
• Experience in a sales production role with proven success meeting sales goals
• Experience analyzing production goals and coaching colleagues to success in meeting their sales goals.
• Experience training and educating colleagues on various sales products and services

Education:

• Bachelor\'s Degree preferred

Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday - Friday, 8:00am - 5:00pm
#LI-Sourcer5 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague\xe2\x80\x99s or a dependent\xe2\x80\x99s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Why Work for Us At Citizens, you\'ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth