Job Description

Kforce's client is seeking multiple Bilingual Consumer Loan Processors for a remote role. Hours may vary including 10:30 - 7 Monday - Friday, 8:30 - 5 on Saturday and Sunday. You must be able to work weekends. Responsibilities:

• Processing and closing of consumer loans in an automated environment; Works as part of a team handling contractor, sponsor and customer relationships
• Responsible for meeting established loan processing timelines and quality targets; Maintain high volume and quality in loan production
• Work with the Underwriter to ensure that loan decisions are within established matrices appropriate to the loan type
• Effectively communicate lending status and decisions with consumers and contractors, providing friendly, knowledgeable and extraordinary service to all parties
• Accurately maintain all records in the loan processing database in a timely fashion, efficiently process applications and produce accurate and correct documents
• Ensure compliance for all lending procedures including bank and/or regulatory procedures, policies, requirements, laws, rules, and/or regulations; Ensures compliance with company policies and procedures and makes suggestions for improvements to procedures
• Ensure that all interactions with customers, sponsors and contractors meet world class customer service standards

• Experience in a Call Center/call queue environment
• Experience in Mortgage Processing
• Proficient in Google Suite and Microsoft Office Suite
• Bilingual Spanish is required
• Ability to work evening/weekend shifts
• Ability to quickly learn new technology platforms
• Must reside in California or Arizona and work PST

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Skills Required