Job Description

As Director of Market Research, you will help some of the most powerful organizations on the planet gain a market advantage by doing the right thing for the planet. This will be done by gathering rich market insights that help our clients make the right environmental and social purpose commitments, develop more environmentally friendly products, evolve what their brands stand for and fuel the right stories and market engagement campaigns. In this role, you have the responsibility of securing and maintaining positive relationships with key outside vendors. While also being responsible for the direct supervision of Research personnel.
Duties and Responsibilities:

• Methodologically agnostic; with a passion for rigorous research ranging from ethnography to conjoint with deep experience on the quantitative side of market research.
• Design and manage research projects from listening to clients through methodology design, analysis, and reporting.
• Sees beyond simple percentages and significant differences to the story of what the data means to make insights actionable for our clients.
• Collaborate well with internal team members in research, creative and account service to help lead our clients to inspire insights.
• Master's the entire research process and enjoys sharing research knowledge and skills to develop talent on the research team and inspire members of other departments.
• Make insights actionable, whether it is for product development, marketing strategy-building or creative campaign development.
• Truly shares our passion for storytelling, creating synthesized, visually compelling presentations incorporating clear tables, graphs, and infographics.
• Ensures overall client satisfaction throughout the research process and manages client relationships to generate repeat business.
• Serves as a thought leader and subject matter expert within the agency, with clients and within the industry at large.
• Envision, create, and own client presentations.
• All other duties assigned by supervisor or otherwise directed by the Company.
• Overnight travel may be required to client meetings or sites.

Knowledge and Skill:

• Requires 4-year degree.
• Requires 10+ years' experience of deep research and project management experience nationally and internationally (supplier-side desired).

Strong strategic, big-picture thinking:

• See patterns indicating issues to solve and future scenarios/opportunities and be able to articulate them and plan to solve or leverage them.

Excellent attention to detail:

• Be able to immediately see the path for implementing bigger picture ideas.
• See problems coming, think ahead, ask questions, put action plans in place quickly.
• Display a high degree of personal accountability for accuracy and timeliness.
• Maintain excellent computer skills; quickly master any new software.

Self-assurance without arrogance or defensiveness:

• Speak your mind/say what you think, especially if your opinion differs from the rest of the group.
• Be comfortable playing the devil's advocate.
• Exhibit strong leadership and earn respect.

Creative Problem Solving:

• Identify problems, seek out help and advice from others and create solutions.
• Be willing to try new approaches as the agency grows.

Strong interpersonal skills/good read of people:

• Successfully manage people so that they feel supported and perform at their best.
• Successfully manage outside resources and build relationships with key partners/vendors so that they enjoy doing business with Shelton and the agency is provided with the best possible terms/work from them.
• Be self-aware; put differing opinions forward in a way that they can be heard.

Who We Are:
As the largest global pure play sustainability consultancy, we partner with the world's leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.
At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our "boots to boardroom" approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.
Please submit your resume and brief cover letter.
ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.
ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Thank you for your interest in ERM!
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Skills Required