Job Description

Location: Monroeville, Pennsylvania
Job Title: Computer / Telecommunications Technician
Status: Full-time
Annual Salary Range: $57,996 - $90,856
*Salary commensurate with education and experience.
Job Summary
As a Computer/Telecommunications Technician at BPMI, you will work under limited supervision and perform moderately complex technical functions to support company operations in areas including but not limited to providing and coordinating Information Technology (IT) user services to BPMI for the effective use and operation of IT systems, software, and telecommunications hardware. The Computer/Telecommunications Technician also performs system administrative tasks necessary for the operation of IT software and network/system level hardware in a networked environment, consistent with program security rules and regulations.
Essential Duties:

• Troubleshoot and resolve IT hardware and system performance issues.
• Provide user guidance and assistance with IT system, software and audio-video (AV) or videoconferencing operation.
• Provide user support with all telecommunication or video conference events, including room setup, AV and user interface (UI) equipment setup, dry runs, presentation tips and best practices, and acceptance testing. Provide hands-on support and troubleshooting for select large videoconferences.
• Interface and assist in coordination and oversight of AV/videoconferencing subcontractors performing planned maintenance or troubleshooting/repair of AV/videoconferencing equipment.
• Provide support to Information & Systems Support team and/or directly perform work on Media Center operations in accordance with NNL High Risk Procedures and/or Standard Operating Procedures.
• Provide support to the Information & Systems Support team and/or directly perform work on mobile devices in accordance with NNL Standard Operating Procedures.
• Aid in the development of computer hardware and software, smart cards, and peripherals to new hires and existing employees, including password management, user instructions/training, and inventory record-keeping.
• Support facility site upkeep including developing and performing planned maintenance of IT equipment and cabling in common spaces, including conference rooms and auditoriums.
• Provide basic Tier 1 support ticket response, collaborating with appropriate personnel to delegate response, or performing direct customer service response.
• May perform special projects and other IT duties as assigned.
• The essential duties identified are representative but are not intended to be an exhaustive or inclusive list of all the responsibilities of the position.

What You Can Expect:

• A culture that values people through recognition of accomplishments, work-life balance, and a sense of community.
• A diverse group of talented individuals working toward the common goal of supporting the United States Navy in their pursuit of national security.
• Competitive and attractive pay and

with a stable organization. * Opportunities to participate in BPMI sponsored committees and clubs, each with their own mission and purpose.

• Career advancement and professional development programs.

Minimum Job Requirements:

• Associate degree in Information Technology, Computer Science, Engineering Science, Engineering Technology or equivalent from an accredited college or university.
• A minimum of four (4) years of relevant experience (i.e., troubleshooting, repairing, and maintaining telecommunications hardware and software).
• Eight (8) or more years of completed education and/or direct relevant experience (e.g., Government or Military program IT and/or Telecommunication experience) may be considered to satisfy educational and years of experience requirements.
• Requires a security clearance; however, all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy security clearance is required.

Preferred Job Requirements:

• Fundamental knowledge of IT and telecommunication principles.
• General knowledge of telecommunications and computer hardware (i.e., computers, firmware, mobile devices, AV equipment, videoconferencing equipment, media, cabling, security protocols) and software (i.e., operating systems, desktop software, diagnostics).
• Familiarity with company Operating Instructions, practices, and procedures.
• Knowledge of program / IT security procedures.
• Team-oriented; motivated and willing to assist others; good interpersonal skills.

Why BPMI?
Bechtel Plant Machinery, Inc. (BPMI) is a prime contractor for the Naval Nuclear Propulsion Program (NNPP). BPMI is involved in the design, purchase, quality control, and delivery of major propulsion plant components for installation in nuclear-powered aircraft carriers, submarines, and prototype plants for the U.S. Navy. Teamwork, cooperation, and the pursuit of excellence have been the driving forces behind the growth and success of BPMI. For more information, visit .
BPMI is a drug-free workplace. Candidates accepting a job offer will be required to pass a pre-placement drug screening and background investigation. As an employee, you will be required to receive and maintain a security clearance from the United States Department of Energy in order to meet eligibility requirements for access to sensitive information or matter. U.S. citizenship is a requirement for security clearance applicants. All employees are subject to being randomly selected for drug testing without advance notification.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Skills Required