Job Description

Reporting Relationships: Department: Adult Education, Dearborn Public Schools
Location: Henry Ford College, E Building, Room 172
Reports To: Supervisor and Assistant Supervisor
Job Type: Part-Time, 20 hours per week-some evening hours. Position is a 10-month per year. Employee is represented by DFSE and follows the yearly schedule established in the DPS-DFSE contract.
Job Summary:
This position provides mainly technical support for Adult Education administrators, staff, teachers, and students. The Computer Technician Specialist Administrative Data Assistant works in close collaboration with the Computer Technicians and support specialists at the DPS main offices in the Administrative Services Center (ASC) and with the HFC IT Department as needed.
:
Maintain inventory lists of PC laptops, Chromebooks, and Chromebook carts.
Troubleshoot technical issues as best as possible, referring many issues to the DPS IT dept or to the HFC IT dept, as required. For example:
Wi-fi connectivity
Students sign in to devices and to particular software, especially Burlington English
Printer issues at some of the remote teaching locations
Transporting devices to ASC for services and upgrades
Help promote Adult Ed programs and events via social media posts on our Facebook and Instagram accounts, and lay out flyers, brochures, posters (for example, the annual Graduation Ceremony brochure).
Attend monthly staff department meetings and other meetings as necessary
Assist with technical issues during Registration and Testing each semester. This may include time in classrooms helping students log in to Chromebooks.
Submit Help Desk Tickets online via the DPS and HFC websites.
Key Skills:
Ability to learn the basic workflow of Adult Education Department operations, schedules, and requirements.
Willingness to think through and solve problems and/or to propose solutions.
Basic user experience with desktop and laptop computers, and willingness to learn more technical aspects.
Basic user experience with Windows and Chrome operating systems, or the ability to learn.
Basic user experience or willingness to learn software such as Microsoft Word, Microsoft Excel, Google Drive, Google Docs, Google Sheets, and Canva.Additional Information
The Adult Education Computer Technician Specialist does not have the DPS network administrator powers, such as the authorization to install and remove software, initiate various upgrades, or adjust many network connections. That being said, there are key tasks that can be performed, such as troubleshooting or making basic connections to the school's Wi-Fi networks.
It is therefore essential to establish good contact and collaboration with the IT departments at DPS and HFC and to liaise with them to solve problems.
Salary Schedule:
CLASSIFICATION STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 STEP 6 STEP 7 STEP 8 STEP 9 STEP 10 STEP 11
Computer Technician Specialist Admin. Data Asst. $21.62 $23.25 $24.54 $26.92 $27.55 $28.20 $28.83 $29.45 $30.10 $30.71 $31.36
At Dearborn Public Schools, we value diversity and strive to create and sustain inclusive and equitable policies, practices, and environments that support our students, staff, and community members. We value the diverse backgrounds of individuals in our community and work to cultivate an organizational mindset in which equity is embodied in all of our work. Dearborn Public Schools is committed to building and sustaining an equitable and inclusive workplace. Dearborn Public Schools is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or any other legally protected status. Reasonable accommodations may be made to support individuals with disabilities in performing the essential job functions.

Skills Required