Job Description

A Computer Repair Technician would be responsible for diagnosing and resolving hardware and software issues on computers, performing installations, upgrades, and maintenance while providing technical support to clients to ensure their systems function optimally; key duties include identifying problems, troubleshooting, configuring hardware and software, and communicating technical details to users in a clear manner. Key Responsibilities:

Troubleshooting and Diagnostics: Identify

and diagnose computer hardware and software malfunctions, including issues with operating systems, peripherals, network connectivity, and data storage.

Hardware Installation and Repair:

Install, configure, and replace computer components like RAM, hard drives, power supplies, and graphics cards.

Software Installation and Updates:

Install, update, and configure operating systems, applications, and drivers.

Data Backup and Recovery:

Assist with data backup procedures and perform data recovery operations when necessary.

Network Support:

Troubleshoot basic network connectivity issues and configure network settings.

System Maintenance:

Perform routine system maintenance tasks like disk cleanup, virus scans, and system updates.

Customer Service:

Provide clear explanations to clients about their computer issues, present repair options, and answer technical questions in a user-friendly manner.

Inventory Management:

Maintain accurate records of computer parts and inventory levels.

Documentation:

Document repair details, customer information, and troubleshooting steps in a clear and organized manner.
Required Skills and Qualifications:

Technical Expertise:

Strong understanding of computer hardware and software systems, including operating systems like Windows and macOS.

Troubleshooting Skills:

Excellent ability to diagnose and resolve complex technical issues.

Communication Skills:

Clear and concise communication with clients to explain technical issues and solutions in understandable terms.

Problem-Solving Abilities:

Analytical approach to identify the root cause of problems and find effective solutions.

Attention to Detail:

Ability to work meticulously and accurately when performing repairs and configurations.
Optional Qualifications:

A+ Certification:

Industry recognized certification for computer hardware and software knowledge.

Network Certification:

Knowledge of network administration and troubleshooting

Experience with Data Recovery Tools:

Proficiency in data recovery software

Experience in a customer service role:

Ability to interact effectively with clients and build rapport
Job Type: Full-time

Pay: $12.00 - $20.22 per hour

Work Location: In person