Job Description

Health Advocates Network is currently seeking a Computer Support Specialist to work at a facility in New York, NY. These are registry positions with our company.
Pay Rate: $18 / hour
*W2
Shift details:

• 37.5 hours per week

Duties:
- Provide timely second-level hardware and software support to agency employees both at 28 Liberty and the downstate New York regional offices
- Support all aspects of the hardware device lifecycle management
- Participate in the rollout of agency-wide hardware/software initiatives
- Maintain tickets in the ServiceNow ticket tracking database. Update calls with actions and resolutions as necessary
- Assist with asset inventory tracking, including office site visits, reviewing Warehouse stock and updating the asset database information
- Conduct hardware and application testing and troubleshooting as needed
- Develop technical user and IT documentation
Key Skills & Abilities:
- Strong interpersonal, written and oral communication skills
- Ability to work with minimal supervision
- Customer service experience
- Strong organizational skills and attention to detail
- Experience installing, testing and troubleshooting computer hardware
Preferred Education: High School Diploma, Technical Degree/Certificate Program, Bachelors Degree
Benefits:
-Medical
-Dental
-Vision
-Term Life
-Short-Term Disability Coverage
-401K
If interested, please apply through this job post. You may fax a copy of your most recent resume to 877-858-623. If you have any questions, please feel free to call at (800) 928-5561 and ask to speak with Vanessa (Monday-Friday 8: 30 AM-5: 00 PM PST). Refer friends, Earn rewards! Https://stafftoday.Staffingreferrals.Com/join/vdemont
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Skills Required