Job Description

Our client is seeking a dedicated and proactive Computer Support Representative to join their team. As a Computer Support Representative, you will be an essential part of the IT department supporting a dynamic and diverse team. The ideal candidate will demonstrate excellent problem-solving skills, strong communication abilities, and a passion for delivering exceptional technical support, which will align successfully in the organization.
Job Title: Computer Support Representative
Location: Corporate Office South AUSTIN, MN
Pay Range: $21.50/hour
What's the Job?

• Operate corporate office computer equipment and monitor data communication lines to ensure reliable service across all locations.
• Provide after-hours support for the company's help desk, assisting with technical issues and user inquiries.
• Support various functions of the data center, including email administration, user provisioning, and hardware/software troubleshooting.
• Participate in an intensive training program to develop technical skills and knowledge of company systems.
• Assist with occasional weekend shifts, holiday coverage, and on-call support based on organizational needs.

What's Needed?

• Basic understanding of computer networks, components, and endpoint devices such as desktops, laptops, tablets, and smartphones.
• Ability to analyze complex problems independently and prioritize multiple issues effectively.
• Strong communication and interpersonal skills to collaborate with team members and support users.
• Demonstrated problem-solving skills with a proactive approach to resolving technical issues.
• Willingness to work variable hours, including weekends and holidays, as required.

What's in it for me?

• Opportunity to gain hands-on experience in a fast-paced IT environment.
• Training and development to enhance your technical skills and career growth.
• Flexible work hours with weekend shifts and on-call support.
• Supportive team environment focused on collaboration and continuous improvement.
• Potential for extension beyond the initial six-month period based on performance and organizational needs.

Upon completion of waiting period, associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Skills Required