1+ years of experience required for the following skills set.
Experience with the following Infrastructure support activities: monitoring (primary responsibility), managing, reporting, collaborating, and triaging of changes to the information technology infrastructure within established processes
Experience in infrastructure and application domain functions.
Practical experience in monitoring and managing, event, change and incident management.
Must be able to perform and apply information analysis to resolve infrastructure problems.
Demonstrated experience with identifying, analyzing, selecting, and applying (with guidance) the appropriate new information technology infrastructure components within a diverse environment as required to support strategic business plans and processes.
Experience with working in a collaborative team environment
Excellent verbal and written communication skills.
Flexible and able to support Oncall if needed , 24X7 work rotation as needed
Job description:
Responsible for monitoring, managing, reporting, collaborating, and triaging of changes to the information technology infrastructure within established processes.
Works on low complexity infrastructure problems; routine changes and improvements to existing processes, with review.
The role provides infrastructure support at a basic level to deliver functionality on a defined portion of a single infrastructure technology.
Delivers infrastructure technology for multi-functional business
May have some interaction with functional business partners on tactical issues and limited contact with suppliers.
Job Types: Full-time, Contract
Pay: $26.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Vision insurance
Application Question(s):
Please confirm your email address and contact number?
Please specify your visa status.
Education:
Associate (Preferred)
Experience:
Deskside/desktop support: 1 year (Preferred)
IT infrastructure: 1 year (Preferred)
Work Location: In person
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