Job Description

What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in.
Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time - all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you'll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Summary:
Provides basic support to systems administrators, monitors electronic digital computers, and peripheral equipment.
Position Key Accountabilities:
1. Monitors multi-systems, mainframes, and servers.
2. Creates daily reports, updates procedures.
3. Performs systems backups and performs basic troubleshooting on: Time Management System (TMS), PeopleSoft Human Resources Management Systems, Dental Branch AS 400, Physician Billing Systems IDX as well as other systems within UTH.
4. Ensures proper security for systems.
5. Ensures data is archived correctly and File Transfer Protocols are completed correctly.
6. Ensures all data that is sent to vendors is retrieved in the correct format and departments are able to read the information.
7. Assists in problem-solving.
8. Works with remote sites on system issues.
9. Provides basic support for upgrades on all systems
10. Performs other duties as assigned.
Minimum Education:
Associate's degree in Computer Science, related field, or relevant experience in lieu of education
Minimum Experience:
None
Physical Requirements:
Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.
Security Sensitive:
This position is a security-sensitive position pursuant to Texas Education Code 51.215 and Texas Government Code 411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code 117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. 791.4.
Residency Requirement:
Employees must permanently reside and work in the State of Texas.

Skills Required