Job Description

Your Mission: Keeping Honolulu's Digital Engine Running
If you enjoy problem-solving, working with technology, and ensuring systems run smoothly behind the scenes - this is your chance to be part of the team that keeps the City and County of Honolulu's digital operations online. The is hiring for a Computer Operator I in Honolulu. As a Computer Operator I, you'll train and grow your skills in a 24/7 Data Center that supports vital city services and IT infrastructure. This is a great opportunity for tech-minded individuals looking to build a career in computer operations and information systems.
What You Will Do:

• Monitor and assist in controlling mainframe, midrange, and networked computer systems to ensure continuous and efficient operations.
• Learn to operate the master console - issuing system commands, responding to alerts, and performing basic system recycling under supervision.
• Perform basic job control tasks such as job scheduling input preparation, and output verification.
• Assist with managing print operations, including responding to printer console messages and preparing reports and print jobs for distribution.
• Support telecommunications and networking functions, including modems, switches, and controllers.
• Serve as a help desk call taker - logging trouble tickets, resolving simple issues, and escalating complex cases as needed.
• Receive on-the-job training to learn new software, hardware, and procedures as technology evolves.

Special Working Conditions:

• This position involves rotating shifts in a 24-hour operational environment.

• 7:30 a.m. to 4:15 p.m.
• 4:00 p.m. to 12:15 a.m.
• 11:45 p.m. to 8:00 a.m.
• You will be assigned a shift; however, you will be asked to cover for a different shift as needed.
• Rotating days off and you will have to work weekends and holidays as needed.

Apply today! If you qualify for the position, your name will be eligible for further consideration for the current vacancy, as well as future vacancies with this job title.
Applications must be submitted online by November 1, 2025, 11:59 p.m., Hawaii Standard Time (HST) to be accepted.
Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery, please make sure you:
- use a valid e-mail account;
- verify your e-mail address is entered correctly on your GovernmentJobs account;
- are subscribed to email notices;
- check your spam folders; and
- add and to your contact list.
Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.
At time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.
EDUCATION REQUIREMENT:
Equivalent to graduation from high school. Responsible work experience that demonstrated the ability to perform the essential functions of the job may be substituted for education.
EXPERIENCE REQUIREMENT:
Two years of experience in an office environment which demonstrated effective use of personal computers, peripheral equipment, and applications such as word processing and electronic mail.
EDUCATION AND EXPERIENCE EVALUATION:
In addition to meeting the above minimum qualifications, your application will be further evaluated. Your score will be based on the quality and quantity of your education, experience and/or other related job requirements and competencies applicable to the position. Failure to provide sufficient information may result in your application being rejected or your receiving a lower score.
EXAMINATION WEIGHT:
Education and Experience Evaluation 100%

Skills Required