Computer Operations Manager :: Celebration, Fl (onsite)

Celebration, FL, United States

Job Description

Computer Operations Manager - Celebration, FL
Duration: 30+ months | Onsite
Seeking for a Computer Operations Manager, where you'll oversee the daily activities of our technical team and ensure seamless IT service delivery.

  • Manage and coordinate technical team activities, including project scheduling and incident response.
  • Ensure operational support coverage and adherence to service level agreements (SLAs).
  • Monitor system performance and resolve issues promptly.
  • Develop and maintain operational standards and best practices.
  • Ensure compliance with policies, industry standards, and regulatory requirements.
  • Plan and manage the integration of new technologies.
  • Lead, mentor, and develop a team of supervisors and technical staff.
  • Provide input on business continuity and disaster recovery strategies.
  • Drive continuous improvement initiatives for service delivery.
  • Provide computer and user support, including hardware/software installation and configuration.
  • Perform advanced network and telephony support.
Primary Duties:
  • Lead IT service delivery across the program, ensuring alignment with business needs.
  • Oversee IT asset lifecycle management, including desktops, laptops, and servers.
  • Develop and implement IT service management processes.
  • Coordinate enterprise-wide software rollouts and updates.
  • Monitor and improve service desk performance and customer satisfaction.
  • Ensure compliance with IT policies and security standards.
  • Document solutions to technology issues.
  • Travel to remote sites for IT issue resolution and resource deployment.
Education:
  • Bachelor's Degree in Computer Science, Information Systems, or related field. Or equivalent work experience.
Experience:
  • Minimum of 7 years of IT work experience, including managing teams responsible for production and operations support.

Skills Required

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Job Detail

  • Job Id
    JD6264614
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Celebration, FL, United States
  • Education
    Not mentioned