Job Description

About PlanITROI
Since 2001, PlanITROI has been providing global reverse logistics, IT Asset Disposition, and Asset Recovery Services for OEMs, retailers, enterprises, education, and SMB organizations, committed to preserving the highest levels of environmental responsibility and data security while changing lives with their retired computing devices. PlanITROI leverages the circular economy to do social good, by turning our clients returned, retired, or idle IT devices, laptops, PCs, smartphones, and tablets, etc., into re-certified, affordable technology solutions sold directly and through the largest retailers in the world!
Position Overview:
PlanITROI is seeking detail-oriented Computer Audit Technicians for a temp-to-perm opportunity with a 90-day conversion period to join our dynamic Production Team. In this role, you will be responsible for data wiping, data cleansing, and data sanitation. You will test, image, and configure various computer hardware devices, ensuring all units meet our high-quality standards. In this position, you will work hands-on with laptops, desktops, Notebooks, tablets, cell phones, etc., and use diagnostic tools to identify and address defects.
Days/Hours: Monday-Friday, 7 AM- 3:30 PM
Rate: $15.00 per hour
Primary Responsibilities:

• Perform thorough wiping, testing, imaging, and reconfiguration of IT equipment to meet specified standards.
• Use diagnostic software to identify defective equipment and order parts if cost-effective for repair.
• Upgrade, configure, and test computer hardware and peripherals.
• Collaborate with the Production Team to drive projects to completion and ensure smooth operations.
• Accurately record configuration details, audit results, and cosmetic information in the production database.
• Assist in establishing and implementing standards and policies to enhance efficiency and reduce costs.
• Ensure proper placement of inventory, both physically and within the system.
• Contribute to the organization and upkeep of the technical facility.
• Other tasks may be assigned to support the team and company goals.

Requirements & Experience:

• Relevant education, training, or hands-on experience in information technology, computer auditing, or computer repair.
• A+ certification is a plus.
• Proficiency in computer hardware and software, including BIOS configuration and upgrade utilities.
• Strong ability to diagnose and troubleshoot various IT issues.
• Experience in configuring, maintaining, and upgrading PC workstations and peripherals.
• Ability to clearly explain technical and non-technical concepts both verbally and in writing.
• Exceptional attention to detail and accuracy.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Ability to lift up to 50 lbs and stand/walk for extended periods.

PlanITROI Core Values

• Driven & Confident
• Think Win/Win Always
• Own IT/Solve IT
• Personal Growth Leads to Professional Growth
• Innovate & Revolutionize the Future
• Proud to be Part of the PlanITROI Team

The expected salary for this position is $15.00 per hour. Upon conversion, PlanITROI offers a comprehensive benefits package, including health insurance, a 401(k) with company match, paid time off, and more. We are an Equal Opportunity Employer and value diversity at all levels of the organization.
Visit our websites for more information:
| |

Skills Required