Job Description

Responsibilities:
As the Traveling Compliance Operations Specialist (SWAT), you understand that it all comes down to getting the process right. You\xe2\x80\x99re a change maker - executing specialized projects across a region of affordable housing properties to improve overall operational performance. You understand the value of collaborative communication and detailed project plans, and are comfortable with competing priorities and deadlines.


Successful candidates will inspire teams to move strategy forward \xe2\x80\x93 an essential component to regional performance. You\xe2\x80\x99ll report directly to the Senior Vice President of Operations to collaborate on region-wide priorities, which will be set in conjunction with the Compliance Director and other operations leaders. The best part? Your work helps provide mentorship and guidance for property teams in multiple cities and states \xe2\x80\x93 helping RMC provide affordable housing opportunities in countless ways.

WHY YOU\xe2\x80\x99LL LOVE IT HERE

• Lots of paid time off (19+ days!) \xe2\x80\x93 we value your life outside of work.
• Customizable total rewards package \xe2\x80\x93 pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits \xe2\x80\x93 such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us \xe2\x80\x93 learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.
• \xe2\x80\xa6and so much more!

WHAT YOU\xe2\x80\x99LL BE DOING AS A OPERATIONS MANAGER

• Prioritize special projects to improve the portfolio\xe2\x80\x99s operational and compliance performance.
• Travel to sites to provide needed support to complete major projects, and training to site staff to ensure that site and regional staff are situated to best address site operations issues as they arise.
• Review, process and correct move-in files assuring applicants are income and program eligible for the communities in our portfolios.
• Assist site teams with mass recertification efforts and completion of other certification and lease documents, as needed.
• Participate in on-site file audits and corrections; confirm compliance with program requirements including rent limits, income limits, other eligibility and lease requirements including assuring that overall backup documentation is in place to confirm resident eligibility at the communities in the portfolio.
• Provide training and support to site staff on answering compliance related questions and program regulations as they relate to occupancy and qualifying requirements on file reviews, both in person, on-site, and remotely via telephone.
• Assist site staff in tracking file progress for both new move-ins/initial qualifications and existing residents/recertifications.
• Provide guidance, oversight and assistance in relation to file processing at new lease-ups, acquisitions, re-syndications and rehabs.
• Assist in maintenance of tenant files and computer records to ensure compliance with relevant HUD, LIHTC, corporate and state/local agency regulations; assist with file corrections to ensure compliance when needed.
• Process and determine program eligibility of new applicants.
• Assist in monitoring and ensuring the integrity of wait-lists, as well as marketing efforts.
• Ensure that relevant policies, procedures and guidelines are implemented at sites.
• Work with RealPage team to review project setups and ensure that necessary project data is up-to-date in the RealPage system.
• Examine tenant files in preparation for LIHTC file audits, Management Occupancy Reviews (MOR) and review responses corresponding to agency audits.
• Respond to inquiries regarding various affordable housing inquiries or appeals.
• Stay current with Federal, state and local updates about various program requirements.
• Remain familiar with current U.S. Department of Housing and Urban Development ever changing Federal Regulations as they relate to Affordable Housing programs
• Foster strong partnerships with property & support teams (e.g. Site teams, Compliance, Operations, L&D) to address concerns and for assistance as needed to advance regional performance.

Compensation:
$90,000.00 - $100,000.00 / year
Annual performance bonus Qualifications:
WHO WE ARE LOOKING FOR

• 5+ years\xe2\x80\x99 experience with Affordable Housing file preparation, audit and training, to include Project Based Section 8, LIHTC, Bond, HOME and 236
• Intermediate level experience with OneSite Leasing and Rents
• Bachelor\xe2\x80\x99s Degree or equivalent experience
• Must be willing to travel to properties around assigned geographical region (either [the entirety of New York State, including New York City] OR [all east coast states, as well as Ohio and Indiana])
• Willingness to extensively travel (including overnight travel) a minimum of 80% of working hours
• Reliable transportation and valid driver\xe2\x80\x99s license
• Ability to identify with the resident\'s perspective and maintain a commitment to excellent customer service.
• You are committed to exceed expectations of those around you by providing exceptional service
• You bring determination each day \xe2\x80\x93 embracing constructive criticism and pushing to get better
• You believe in teamwork \xe2\x80\x93 that we are better, together
• You are trustworthy and reliable to do the right thing \xe2\x80\x93 no matter what
• You welcome everyone and know the best ideas are born through diversity of thought and perspective

A BIT ABOUT US We call ourselves Related Management Company (RMC) and believe in enriching lives through affordable housing. Today, Related Affordable owns and preserves one of the largest affordable housing portfolios in the nation. The company is driven by the belief that everyone deserves a quality home and works hard to deliver that for communities across the country.
The" secret ingredient" to our success is our employees\' genuine empathy, and we believe in investing in our talent and cultivating a positive, team-oriented environment where every voice is valued. Employees are encouraged to take on new challenges boldly, transcend the status quo, and demonstrate a strong entrepreneurial spirit.
Join our mission of creating thriving communities and making a difference in the world!

Are you ready to change lives and partner with us as a Traveling Compliance Operations Specialist? Great, APPLY NOW for immediate consideration \xe2\x80\x93 we can\xe2\x80\x99t wait to speak with you!


#RMC
#LI-HP1
#AENY Overview:
Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers \xe2\x80\x93 RMC operates hundreds of properties in 22 states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes affordable, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we\xe2\x80\x99ve been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher.


At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you\xe2\x80\x99re encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, and employee engagement, and investing in leadership development to continuously improve the employee experience. Related values diversity in backgrounds and experiences. We are proud to be an equal opportunity employer and are deliberate about the team and culture we are building. We aim to ensure competitive total compensation that is commensurate with experience, workplace geography, and market standards.


Please note that Related has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, Related employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
Related is an Equal Opportunity Employer For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://www.related.com/privacy-policy #RMC