Job Description

Compliance Manager, Greater Idaho and California areas

Job Summary:

Lead customer service excellence across PSM/RMP program support, platform optimization, portfolio growth, consulting services, and implementation coordination for the Greater Idaho and California region.

Drive regional success by supporting internal and external customers through expertise in PSM/RMP standards, strategic leadership, sales excellence, world-class customer service, vendor partnerships, and team development aligned with organizational strategy.

Essential Functions

:

Progressive experience managing PSM/RMP programs, ideally spanning roles from program coordinator through program development, including hands-on program software experience

Proven people leadership experience managing teams of PSM/RMP analysts and coordinators

Drive revenue growth through strategic sales channels and develop actionable goals to achieve departmental revenue objectives

Demonstrated experience with OSHA and EPA audits, compliance requirements, and regulatory frameworks

PSM/RMP management experience in California, Washington, Oregon, and Idaho strongly preferred. Regional or national support experience is a plus

Exceptional customer service skills required. Must effectively interact with corporate and site management, meet deliverables and timelines, and serve as the primary customer contact

Ability to customize and develop solutions for customer-specific PSM/RMP program management needs and software configurations

Develop comprehensive training materials for all aspects of PSM/RMP programs, including foundational resources, program-specific aids, and standard operating procedures (SOPs)

Stay current with new laws, regulations, and industry trends

Proven ability to effectively manage remote associates through Leader Standard Work or other comparable methodologies

Business and financial acumen, and the ability to work through dynamic situations and collaborate with key stakeholders

Make decisions based upon data, identify trends, solve problems, and make recommendations for improvements

Ideal Candidate Qualifications

:

Bachelor's degree preferred, not required

Industrial refrigeration or chemical plant operations experience required

High level of proficiency required in Microsoft Office Suite

Knowledge

:

Strong financial acumen and business insight

Solid decision-making and strong analytical skills

Negotiation skills and the ability to influence stakeholders toward desired outcomes

Self-directed with the ability to manage and maintain own schedule

Strong written and verbal communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels

Communicate effectively with people at all levels of public and private organizations, internal and external

Demonstrate an uncompromising level of integrity and code of ethics

May require frequent travel by air and/or car

Occasional work in the evenings and weekends to meet customer requirements

Position requires reasoning, negotiating, instructing, persuading, and communicating effectively with diverse stakeholders while responding appropriately to constructive feedback from executive management

Job Type: Full-time

Pay: $80,000.00 - $130,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance
Work Location: In person