Job Description

Shift: First Shift,Mon,Tue,Wed,Thu,Fri

Be a part of something great and find yourself

At Home, At Sherman!

Our commitment to people and our vision for the future, combined with our history of success spanning decades, makes Sherman Associates who we are. We have become an industry leader by fulfilling our mission of Building Communities, Enriching Neighborhoods, and Empowering People.


If you are passionate about helping others and knowledgeable of multifamily residential real estate, we have the right opportunity for you! At Sherman, we pride ourselves on hiring resident-focused and skilled property management talent who strive to lead community operations. We believe we can offer a challenging, fast-paced and rewarding experience that is unique to supporting our mission, vision, and values.

Location:

This position will work out of our Autumn Ridge Apartments. Autumn Ridge is a large, 366-unit affordable housing community located in Brooklyn Park, MN.

Schedule & Hours:

The schedule for this role will be Monday - Friday; 8 AM - 4:30 PM.

The Compliance & Leasing Manager is accountable for the leasing, marketing, and ensuring customer and resident needs are met and managing all affordable housing compliance of an assigned portfolio of real estate. A strong focus on customer service, community relations, and knowledge of fair housing is critical to success in this role.

ESSENTIAL FUNCTIONS

Performs resident file inspections to ensure all documentation and filing requirements are met and that the documentation is complete and correct. Monitors compliance with applicable state, federal and local laws as they relate to housing program/policy. Ensures compliance with the site's compliance programs. Ensures timely compliance completion with Tax Credit, Section 8/Section 42 recertification timelines. Assists Site Manager with legal proceedings involving compliance regulations/terminations. Maintains resident files in accordance with the applicable housing program regulations and Sherman Associates policies. Assist with welcome packet creation/move-in gift tailored to site marketing and branding. Responsible for inspecting certification packets for completeness. Attend networking relevant function opportunities. Assist with resident retention program development. Maintains customer service and excellent relations with residents, resident cooperatives, commercial tenants, outside agencies or vendors and organizations. Works on the last day and first day of each month until responsibilities completed; some overtime may be required. Assists in training staff in use of computerized compliance administration, if applicable. Interviews residents and completes annual recertification. Manages prospects by answering incoming calls and internet leads. All inquiry calls and emails must be returned promptly (within 24 hours). Assists applicants with the application process by explaining all applicable forms. Ensures applications are accurate and complete. Contacts and offers units to approved applicants. Schedules and conducts orientation for all new move-ins. Updates turnover information on a daily basis to include gathering of move-out and move-in times. Shops comparable projects in the market place monthly. Develops community contacts to maximize the general awareness of the housing community and its advantages. Contact and offer units to current residents for approved unit transfers. Prepare all required transfer paperwork and complete transfers with residents. Updates all applicable referral agencies. Inputs all traffic and applications in the property management system regularly. Other tasks & duties as assigned based on business need.

MINIMUM REQUIREMENTS

3+ years of industry experience within residential real estate; or an equivalent number of years of education and real estate management experience. Proven track record of success in overseeing a portfolio of 100+ residential units strongly preferred. Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors/external parties, and across corporate divisions. Knowledge of RealPage or other related Property Management software (Yardi, Lead2Lease, OneSite Accounting, etc.) strongly preferred. A passion for the mission, vision, and values of Sherman Associates. Office hours may vary due to the specific needs of the portfolio.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Exposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment; quiet to moderate noise level.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

ADDITIONAL SCREENING REQUIREMENTS

Must successfully meet criminal background screening requirements for position, including MN statute 299C.67 to 299C.71 (Kari Koskinen Background)

Benefits:

Pay Range:

$26-28/hour + commission/bonus eligibility. Pay is based on several factors which vary based on position; including experience, skills, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package to full-time employees which may include:

Medical, dental and vision insurance plans Employer-paid short term disability Employer-paid life insurance Additional supplemental insurance policies including: Voluntary Accident & Critical Illness; Hospital Indemnity; Long-Term Disability; Pet insurance Employer-paid employee assistance program Fully vested 401k company match program 9 Paid holidays and competitive PTO program Sherman Associates' Starbucks and Hotel discounts
Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Only applicants who complete our online application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact careers@sherman-associates.com.