Job Description

Description
NorthPoint Health and Wellness Center is seeking a Compliance and Training Manager to join their team. This position is responsible for coordination of multiple NorthPoint programs including development of program goals and objectives, policy development, and staff supervision. This Manager will partner with NorthPoint leaders to improve organizational compliance, identify and mitigate risks, and ensure staff educational needs are met in accordance with internal plans, regulatory agency requirements, state laws/rules, county and NorthPoint policies, and professional organization recommendations from the American Society for Healthcare Risk Management and/or the Health Care Compliance Association. This role requires expertise in healthcare compliance, risk, and adult learning principles.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit .
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Location and hours: This position is hybrid and will be performed both on-site at NorthPoint Health and Wellness Center at 2220 Plymouth Avenue North, Minneapolis, MN 55411, and remote as job duties require. This position may involve traveling to satellite clinics and school-based clinic sites in North Minneapolis. Work hours will primarily be Monday through Friday, 8 a.m. - 4:30 p.m. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.
About the position type:
This is a full-time, benefit earning position. This position is internally classified as an Administrative Manager, Senior.
Click to view the job classification specification.
In this position, you will:

• Assess and prioritize potential and identified compliance threats, vulnerabilities, and risks, in conjunction with the organization's executive management team, managers and supervisors, and other designated staff.
• Direct the implementation and evaluation of internal controls that are designed to manage identified compliance risks, including but not limited to the compliance management activities identified in the position description.
• Direct the review, revision, and formulation of written standards, including policies, procedures, protocols, and guidelines, which are designed to address compliance risks while maintaining effective management and administrative processes. Manage and maintain the NorthPoint Health and Wellness Center Master Policy Manual.
• Direct organization-wide monitoring and assign accountability of activities to assess the effectiveness of the internal controls.
• Direct the delivery, completion, and effectiveness of necessary training and other educational activities that are designed to inform all staff members of the requirements of the written standards.
• Assist the executive management team in establishing a culture of compliance and ethics, including adoption of an organization-wide code of conduct and clear communication of expectations to all staff.
• Oversee regular external auditing activities designed to provide an independent review of the organization's internal controls and compliance with federal, state, and local laws.
• Implement reporting mechanisms which allow all employees to report potential compliance issues, including, when practical, anonymous hotlines or similar measures.
• Ensure organizational compliance aligns with and meets Federal HRSA (Health Resources and Services Administration) requirements. This includes leading the organization through its Federal Operational Site Visit (OSV).
• Investigate and track all reported and known incidents related to identified compliance risks including; working with executive management team and legal counsel in resolving the matter.
• Establish and manage a governance structure to ensure that compliance accountability resides with managers and supervisors, including an organization-wide compliance committee.
• Provide leadership to further department-based strategies that align with county goals, mission, and core values for diversity, equity, and inclusion.

Need to have:

• One of the following:

• Bachelor's degree or higher in business administration, or other field appropriate to the position and five years or more of experience in the planning and administration of organizational operations or programs.
• Nine or more years of experience in the planning and administration of organizational operations or programs.

Nice to have:

• Experience:

• Drafting, reviewing, and implementing organizational policies and procedures.
• Supervising staff through direct oversight or indirect coordination.
• With HRSA (Health Resources and Services Administration) compliance in community healthcare.
• Developing and maintaining effective working relationships with employees, managers, community partners, and the public.
• Overseeing performance measurements and coordinating strategic planning activities.
• Supporting racial equity or disparity reduction work from a public health perspective.
• With racial equity, gender equity, LGBTQIA+ equity, and/or people with varying abilities to achieve health and racial equity.
• Knowledge of:

• Administrative principles and practices relating to the management of departmental operations.
• Organizational change, development, planning, implementation, and program evaluation/performance management.
• Microsoft Office Suite applications such as Excel, Outlook, PowerPoint, and Word.
• Ability to:

• Promote racial equity and address disparities within programs and services.
• Establish clinic operational goals, objectives, and standards.
• Communicate effectively with all levels of management.

About the department:
sets a standard of excellence in providing culturally responsive, integrated, holistic primary health and social services that strengthens our community and the lives of the people we serve. We are leaders and partners in a shared vision of a healthy, environmentally safe, and economically stable, self-reliant community.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that eliminate disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.
Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at (login as Guest).
Hennepin County envisions an organization where our commitment to diversity and the elimination of disparities is fundamental in providing excellent service to our community.
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This posting may be used to fill current and future vacancies.
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This position will have access to systems or other documentation that contains HIPAA data.
Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a criminal background check.
If you have any questions, please contact:
Brooke McNamara
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Why work here?
Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed - not only at work but as they move through life and its milestones. We offer advantages and opportunities others can't - including:

• Meaningful work
• Public service
• Competitive pay
• Work-life balance
• Generous benefits
• Opportunities to grow
• Commitment to your success

By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.
Visit our benefits page to learn more:
If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found .

Skills Required