Job Description

Description

Job Overview:



As a Property Operations Coordinator, will be responsible for assisting the community manager and helping administer the day-to-day operations of the community association business including but not limited to maintaining communications with the board of directors, association manager, association staff and homeowners.





Your Responsibilities:

Assure that the policies, resolutions and other acts of the board are carried out




Be knowledgeable of all association governing documents, rules and regulations and general legal requirements of a community association


Provide excellent customer service and maintain open lines of communication with fellow associates, homeowners and the board


Follow all policies and procedures of the association


Log work requests and homeowner inquiries in Connect and generate work orders for maintenance staff and/or contractors


Update work order log with notes and action taken by vendors.


Close open work orders in system when complete by vendor.


Provide management with work order log for inclusion in board package.


Assist management within depth property site inspections, as needed.


Contact vendors to discuss pending issues, necessary services, lack of performance regarding work orders, coordinate repairs, and follow up work completed.


Responsible for rules and regulations, violations; calls, letters and follow-up as directed by management.


Ensure maintenance of all files, records and correspondence in accordance with company procedures and good business practices


Attend board meetings


Conduct regular inspections of modifications to ensure compliance with association rules and regulations. Prepare and maintain log of violations.


Serve as liaison with committees, as appropriate


Assist with establishing an annual calendar indicating all association activity, deadlines, election, meetings, projects, etc.




Review and be familiar with all policies of insurance to ensure adequate coverage


Assist all walk-in homeowners and refer to management, when necessary.


Maintain association filing and recordkeeping - homeowner filing, correspondence, work orders, accounting documentation, etc.


Mailings, as needed and required.




Meet with management weekly to ensure completion of open action items.


Facilitate all modification requests


Set up homeowners with site access and orient new homeowners, as needed (i.e., Connect access, reservation systems, etc.)


Update and maintain community information in Connect.


Utilize Connect for all mass communications to homeowners, subject to board authorization.








Skills & Qualifications:

Bachelor's Degree preferred, minimum of 2 years of business experience


Strong organizational skills




Strong written and verbal communication skills


Excellent word processing, mathematics, and computer skills required.


What We Offer:





As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.









Compensation:



$23 - $24/hour



Disclaimer Statement:







The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.