Job Description

Piedmont Housing Alliance, located in Charlottesville, VA, is a growing non-profit organization, dedicated to improving financial outcomes for individuals and families by offering innovative affordable housing solutions. Our mission is to create affordable housing opportunities and foster community through education, lending, and equitable development. We strive for equality and equal opportunity in all our actions, and we treat employees with respect every day, acknowledging other\xe2\x80\x99s ideas, needs, experiences, and differences. We Value EQUITY OPPORTUNITY HOME COMMUNITY RESPECT Job Title: Community Manager II
Reports To: Regional Community Manager
Staff Size: 2+
Status & Salary: FT, Exempt; salary based on related skills and experience. PRIMARY FUNCTION The Community Manager II oversees day-to-day operations of one or more multifamily properties totaling approximately 100 units (+/-), supervising on-site staff and ensuring compliance with complex subsidy structures. This role maintains good public relations with residents, investors, the local public, private officials and civic groups. ESSENTIAL DUTIES & RESPONSIBILITIES 1. Assists the Regional Community Manager with creating an annual operating budget for the property. 2. Assists in monitoring performance relative to the annual budget, manages operating expenses and prepares monthly variance reports. 3. Collects rents in a timely manner. 4. Markets and leases available units at the property; screens potential applicants and conducts tours. 5. Completes LIHTC, HOME, and HUD tenant qualification at move-in, and annually thereafter, following all LIHTC, HOME, and HUD tenant occupancy requirements, as applicable. Ensures compliance with rules, regulations, and tenant occupancy requirements. 6. Maintains good public relations with investors, local public or private officials, civic groups and leaders, or any other interested individuals. 7. Creates and properly stores property management records and files as needed. Maintains office files and computer systems according to company standards; neat, orderly condition and in compliance with all mandated rules and regulations as required by VHDA, HOME, HUD, and
Piedmont Housing. 8. Maintains good relations with residents and assists with problem resolution among residents and between residents and staff. 9. Ensures that residents and their guests are complying with the Lease Agreement provisions, including Pet Policy, and House Rules and Regulations. 10. Prepares for, schedules and conducts inspections for all units in accordance with regulations set forth by House Rules and Regulations and Piedmont Housing. Creates and maintains applicable records of such inspections. 11. Oversees standard and proactive maintenance of assigned properties, recommending general improvements as needed, in consultation with maintenance staff. 12. Assists with completion of annual reports as required by VHDA and HOME. 13. Conducts orientation or special instructional meetings for residents. 14. Organizes, conducts, and directs special programs or social events. 15. Maintains required certifications for LIHTC and attends trainings necessary to accomplish this. 16. Prepares court documents necessary to comply with and attend court hearings. 17. Assists with the completion of annual performance evaluations for on-site staff. 18. Must understand and consistently follow the guidelines of the Virginia Landlord and Tenant Act. 19. Attend staff meetings and trainings as required. 20. Performs other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES

• Ability to contact, meet and relate to people from varying backgrounds using tact, diplomacy and patience.
• Exceptional interpersonal skills and human relation skills that positively benefit interactions with co-workers, internal and external clientele.
• A demonstrated ability to deal effectively and professionally with coworkers, volunteers, peers and supervisors.
• Effective oral and written communication skills with individuals at all levels.
• Ability to communicate in a calm and professional manner when under pressure.
• Good comprehension skills, with the ability to listen to and understand information and ideas presented through verbal communication.
• Must be detailed oriented, able to plan, prioritize, and organize, multi-task and meet deadlines in a fast paced environment.
• Ability to make decisions quickly and in the best interest of residents, staff and properties.
• Knowledge of HUD Section 8 Occupancy Regulations as detailed in HUD Handbook 4350.3
• Knowledge of Virginia Housing Development Authority Tax Credit qualification and compliance.
• Knowledge of Virginia Department of Housing and Community Development HOME qualifications and compliance.
• Ability to exercise good judgment and self-control.
• Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
• Ability to work autonomously and understand when a superior needs to be involved in decisions.
• Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
• Self-motivated, with an ability and dedication to learn new skills quickly, keep up to date technically, and apply new knowledge to your job.
• Demonstrated ability to operate safely in the workplace, with experience in holding peers accountable to safety standards.

QUALIFICATIONS

• Minimum three (3) years of property management experience, and strong working knowledge of LIHTC, HOME, and HUD regulations, as applicable.
• Computer skills, with strong working knowledge of property management software (currently One Site) and Microsoft Office programs including intermediate to strong Excel skills.
• Must own or consistently have a vehicle available for use.
• Ability to successfully pass a background check and other pre-employment screening.

PHYSICAL REQUIREMENTS

• Able to lift & carry items up to 15 lbs.
• Able to sit at a desk comfortably while working on a computer, for extended periods of time.
• Able to hear and speak to customers in person and/or by phone.
• Able to see and read on computer screen and paper.
• Able to use hands and fingers to operate office equipment such as a computer, copier, phone, postage meter, etc.
• Ability to stand for extended periods of time.
• Ability to move about the property and throughout residential units; ability to navigate stairs as needed.

Job Type: Full-time Pay: From $52,471.00 per year Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Charlottesville, VA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Property management: 1 year (Preferred)

Work Location: In person

• Health insurance