Job Description

Description

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The Community Long-Term Support Worker provides support and service coordination to children living with an intellectual/developmental disability, physical disability, and/or severe emotional disturbance and their family/caregivers with the primary responsibility of promoting the child's health, safety, and welfare in their home and community.

Based on 37.5 hours per week, full-time, non-exempt.

2025 Salary: $28.68 - $31.00 per hour

Douglas County offers a competitive benefits package including but not limited to:

Annual wage increase based on eligibility Paid, on-the-job training and advancement opportunities 85% county contribution to health and dental premiums Health Savings Account (HSA) available to all employees enrolled in the county's medical plan, with annual contributions provided by the employer and the health plan Wisconsin Retirement- One of the most well managed retirement systems in the nation- Contributions are paid according to current year rates set by WRS Employee Trust Fund. Refer to www.etf.wi.gov for further detail County-paid Life Insurance Policy - coverage equivalent to annual salary - affordable Supplemental, Additional, and Spousal/Dependent coverage available at employee's expense Competitive paid time off including vacation, sick time, personal days and holidays Public Student Loan Forgiveness (PSLF) Employer

Essential Duties

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The following duties are normal for this position but should not be construed as exclusive or all- inclusive.

Assisting families to determine program functional eligibility by administering the Children's Long-Term Care Functional Screen and assisting in financial eligibility through WI Medicaid. Assessing and periodically reassessing the participant's health, safety and functional capacity while maintaining monthly contact with families through direct contact or collateral contact. Providing crisis and critical incident intervention and resolution. Developing Individual Service Plans with families consistent with their identified outcomes and updating the plan at the required intervals. Verify that services are delivered in accordance with program requirements. Assist in locating available service providers to meet outcomes identified in the service plan. Providing transitional planning and support as children age into adult long-term care services. Advocating and providing information for coordination with other services and resources including but not limited to: court-ordered, youth justice, or child protective services. Referring and assisting families in accessing other public benefits, energy assistance, or other income-based services. Maintains case files and completes documentation and program paperwork within program regulations. Complete the necessary training to become certified in the administration of the Children's Long-Term Care Functional Screen. Complete any approved and required Department of Health Services training Participates in mandatory department trainings and unit trainings. Participates in monthly unit meetings.

Performs other duties as required.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.*

Minimum Qualifications

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Qualifications may be met through a combination of education and practice experience including:

An associate's degree in a human services-related field and two years of experience working with people of the specific target group(s) for which they are employed. A course of study and practice experience that meets requirements for state certification or licensure as a social worker and also one year experience with individuals with disabilities. A course of study leading to a Bachelor of Arts or Bachelor of Science degree in a health- or human services-related field and one year of experience working with individuals with disabilities. A minimum of four years' experience as a long-term support SSC. A combination of training and experience equivalent to four years of long-term support case management practice.

Knowledge:

Working knowledge of social and economic factors which influence family life. Some knowledge of principles of human behavior and development. Knowledge of community resources. Knowledge of public social service and assistance programs. Knowledge of interviewing techniques and problem-solving methodology. Have knowledge of the warning signs of child abuse and neglect. Have knowledge of and ability to demonstrate an understanding of cultural competence and diversity when providing services. Have knowledge of computers, computer programs and data entry. Have basic knowledge of Wisconsin's Medicaid long-term care programs, their eligibility requirements, and procedures.

Supplemental Information

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REQUIRED COMPETENCIES:

Communicates clearly and effectively, both verbally and in writing, ensures understanding, and conveys information accurately. Maintain confidentiality and discretion in handling business-related files, reports, and conversations, adhering to open records laws. Apply sound judgment and discretion in performing duties, resolving problems, and interpreting policies and regulations. Perform detailed work accurately and independently within required timeframes, ensuring high-quality outputs. Establish and maintain effective working relationships with supervisors, coworkers, customers, providers, and staff from other agencies. Ability to manage assigned caseload effectively, prioritizing work duties to ensure timely and efficient service delivery.

PHYSICAL ACTIVITIES/REQUIREMENTS

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This position will be required to perform non-sedentary and sedentary work. Non-sedentary work includes walking distances on uneven surfaces and climbing stairs; standing and sitting variable times; carrying a lap top computer and other materials simultaneously; and ability to lift up to 30 pounds. May require field visits, sometimes in buildings or terrain that is not handicapped accessible. Requirements include driving a vehicle to and from appointments. Shall maintain a valid driver's license and proof of insurance.

TEST REQUIREMENTS

: Testing may be administered to assess skills and abilities necessary to perform the essential duties of this position. Structured interview, references and background investigation.



Douglas County is an Affirmative Action /Equal Opportunity Employer.