Job Description

Job Summary

Provide comprehensive employment-based case management services to low-income individuals and families. Works with participants to develop appropriate case plans and goals. Provides ongoing assessment and support, assist participants in the utilization of internal and community resources to meet the individual/family needs. Process emergency assistance services to individuals and families.

Education Experience

Education/Qualifications/Skills Minimum bachelor's degree in social work, Counseling, Psychology, Sociology, or another applicable field. In addition, a minimum of two years' documented experience providing case management, outreach services, family services &/or housing placement services, preferred. *Associate degree may be considered in conjunction with documented experience. The ability to successfully organize, communicate, & manage well under pressure. Excellent computer & clerical skills. Use of Microsoft Office Software/Products. Professional use of telephone skills, working knowledge of various types of office equipment. Ability to work independently & as a team member & interact with people from all socioeconomic backgrounds. The desire to work toward the success of low-income families.

Physical Demands

While performing the duties of this job the employee occasionally is required to stand, walk, sit, use hands, drive an automobile, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds.

Job Requirements

Valid Driver's license. Be able to provide own transportation; carry adequate insurance coverage; Criminal Background Check; Protective Services Record Check. Ability to drive long distances. Must be willing to travel & attend required meetings

Job Roles/Responsibilities Summary

Provide comprehensive case management services to low-income individuals and families. Gather and evaluate participant information regarding employment history, housing situation, physical functioning, financial status, capacity for independent living. Work toward the goal of assisting individuals and families to obtain and maintain self-sufficiency. Seek and maintain strong relationships with local employers to access those seeking work and refer participants to current job openings. Manage assigned caseload. Evaluate participant concerns, observe behavior, develop service plans, and establish and maintain case files - both hard copy and electronically; enter & update required data and case notes in North Central's client-tracking database (LITT) correctly and timely. Maintain confidentiality of information. Prepare narrative and statistical reports and documents and correspondence regarding participant status. Assist Emergency Assistance clients & process client assistance payment paperwork in a timely manner - paperwork must be completed in its entirety ensuring all required documentation is included. Coordinate seasonal programs in county such as Garden Program, Forgotten Angel, VITA/EITC Program, and other seasonal &/or county programs.

Duty Station: Taylor
North Central WV Community Action Association Inc.
146 Terrace Manor
Fairmont WV 26554

Charlotte Green
Phone: (304)-363-2170 ext. 139
cgreen@ncwvcaa.org lrose@ncwvcaa.org

NCWVCAA employees may qualify for the Public Service Loan Forgiveness.

Job Type: Full-time

Pay: $16.03 - $17.81 per hour

Benefits:

403(b) 403(b) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
Work Location: In person