Job Description

The Cross Family of Agencies welcomes you. We need your talent and expertise.

Commission Statement Specialist

Description

The Billing Applications Team is seeking an individual to join us, someone who thrives in a collaborative environment, possesses meticulous attention to detail, and communicates effectively in a dynamic setting. We require someone forward-thinking, adaptable to change, and with a solid background in insurance billing processes and agency management systems. The Commission Statement Specialist will play a pivotal role in assisting the direct bill commission billing team.

Responsibilities

Retrieve commission statements from carrier websites, emails or mail and maintain organized electronic filing systems Communicate with carriers by phone or email to obtain missing statements Assist Operations Team in maintaining carrier logins Manage return commission statements and coordinate payments to carriers in collaboration with the finance team Process commission statements in agency management systems or other supporting software Complete monthly postings in accordance with the established month-end cycle set by Finance & Accounting Participate in data cleanup initiatives to ensure data integrity

Position Requirements

High school diploma or equivalent and at least one year experience in an administrative role Knowledge and experience with Microsoft Excel and M365 environment Strong communication skills Ability to work in fast paced environment

Personal Attributes

Solid relationship management and performance management skills Strong customer service orientation Proven analytical and problem-solving skills Ability to effectively prioritize and execute tasks in a high-pressure environment Good written, oral, and interpersonal skills Ability to conduct research into issues and products as required Ability to present ideas in business-friendly and user-friendly language Highly self-motivated and directed Keen attention to detail Team oriented and skilled in working within a collaborative environment

Work Conditions

40-hour work week Some travel required Sitting for extended periods of time

About Us

Family Owned


From starting at the kitchen table of Woodrow Cross, to becoming one of the largest insurance providers in New England, we've grown rapidly over the past 65 years. We've still held on to our core values of integrity, hard work, and dedication, and are still privately held.


Our offices inspire a culture of community by supporting causes they stand behind. From fundraising for local food banks, to volunteering at after school programs, we're proud of the many ways our offices find to give back. Initiatives vary from branch to branch to better serve the individual communities they are located in.